Windows 10: while playing games, pc freezes and automatically restarts

Hi, I have a problem that while I am playing games, suddenly pc freezes and after automatically restarts.Last few times it happened even while doing nothing, just browsing web and restart happened. Sometimes this error doesnt occur in few days, sometimes it occurs 3-5x per day.I read some q&a to this, changed my power supply updated all my drivers including gpu with clean installation of win11 and error still occurs.I upload my event system logs, do you see something there which could lead solve my problem?Thank youhttps://drive.google.com/file/d/1pZ1nEkb0zAzYhwStashSsIZrsQ570dLV/view?usp

:)

 

Can't play Hit It Rich game and system freezes

Hi carmenstanley1,

Thank you for your response.

I can understand how frustrating it would be. This issue might be due to corrupted profile or if the game is not installed completely. I suggest you to follow these steps and let us know if it works.

Could you please help me with the below questions:

• Are you aware of any changes happened on the computer prior to this issue?
  
• Have you tried playing this game on other browser (Google chrome or Mozilla) and check for the issue?
  

Step 1: Uninstall or Repair the game.

1. Press Windows and
   R key together on your Keyboard.
2. Type appwiz.cpl and hit enter.
   
3. Right click on the Hit it Rich app > Select Repair or uninstall it.
4. Reinstall the application and check for the issue.
   

Step 2: Create a new local account.

The reason might be due to user account corruption, so I would suggest you to ‘Create
a local user or administrator account’ and check if the issue persists.

Note: You will not see all your files under your default file location.
So your data will be saved under C:\Users\User_name.

If you are facing issues with freezing, I would suggest you to follow the troubleshooting steps on
Tips to improve PC performance in Windows
10.

Hope it helps.

Roohi Taj S

Microsoft Community - Moderator

 

Minecraft freezes gaming PC

Hi,

We have here a thread Windows 10 freezes when playing games
related to your concern. We suggest that you go through the steps provided by
Roger Lu.

Let us know how it goes.

Regards.

 

Whenever I play a game, my computer automatically restarts.

Please follow these steps and let your PC restart when you play some games and look for the minidump file. If you find it, please upload it here.

• Open Windows Settings.
  
• Navigate to System > About > Advanced system settings.
  
• Under Startup and Recovery, click Settings.
  
• Select Small memory dump (256 KB) from the Write debugging information dropdown list.
  
• Click OK to apply the settings