Windows 10: While using my mouse I keep getting a glitch where all USB devices just suddenly disconnect...

Error in event viewer:Event ID: 131Source: DeviceSetupManagerMetadata staging failed, result=0x80070490 for container '{85CB640A-0984-11EF-BC6F-D85ED3E0559F}'

:)

 

USB wireless mouse 'USB device not recognised'

Hi,

There are a lot of possible reason why this issue has occurred. We have some
questions for your to isolate this matter:

• 
  Have you tried using the USB mouse to other computer?
  
• 
  Is this happening with other devices?
  
• 
  What other troubleshooting steps have you done so far?
  

We suggest that you perform these methods of troubleshooting steps and check if there's any changes:

Method 1: Run the
Hardware and Devices Troubleshooter.

To run the
Troubleshooter,
follow these steps:

• 
  On the search bar, type
  Troubleshooting
  and hit
  Enter.
  
• 
  Choose
  Hardware and Sound.
  
• 
  Click on
  Hardware and Devices
  to run the troubleshooter
  

Method 2: Update your drivers.

To know how to update your drivers, click
here.

Method 3:
Run SFC Scan.  

To run an
SFC scan, follow these steps:  

• 
  Run
  Command Prompt as Administrator.  
  
• 
  Type
  sfc /scannow
  and hit
  Enter.   
  

Method 4:
Run DISM Tool.  

To run
DISM Tool, follow these steps:

• 
  Run
  Command Prompt as Administrator.  
  
• 
  Type the following command:  
  
  • 
    DISM.exe /Online /Cleanup-image /scanhealth  
    
  • 
    DISM.exe /Online /Cleanup-image /Restorehealth  
    

NOTE:
This might take a while to finish scanning.
Do not cancel. 

Method 5: Clean Boot.

To perform a
Clean Boot, click
here.

Note:
Reset the computer back to
Normal Mode
once you are done with the troubleshooting by following the section
"How to reset the computer to start normally after clean boot troubleshooting"
from the same article.

If the issue persists, it is possible that the
device itself has issues. We suggest that you
contact the store
from where you
bought the device.

Let us know how it goes.

Regards

 

USB keeps disconnecting and reconnecting, sometimes get a message windows doesnt recognize the device, in this case a usb mouse.

USB keeps disconnecting and reconnecting, sometimes get a message windows doesnt recognize the device, in this case a usb mouse.

 

Windows 10 1511 USB 3.0 thumb drive disconnect/reconnect when copy files

Hi Red,

Thank you for the update.

To add more clarity in the last suggestions, I would suggest you to reinstall the USB controller drivers and check if it helps in fixing the issue.

Disconnect any USB devices attached to the system (except mouse and keyboard) and remove the USB controllers. Reinstall the controller drivers and check if the issue persists.

Refer to the following steps:

• Press Windows key+ X, click Device Manager.
• In the list of hardware categories, find and expand Universal Serial Bus controllers.
• Right-click every device under the Universal Serial Bus controllers node, and then click
  Uninstall to remove them one at a time.
• Restart the computer, and let the USB controllers get reinstalled.
• Plug in the removable USB device, and then test to make sure that the issue is resolved.

Hope this information is helpful. Do let us know if you need any further assistance, we will be glad to assist you.