Windows 10: whiteboard can't be open by pen shortcut

Discus and support whiteboard can't be open by pen shortcut in Windows 10 Software and Apps to solve the problem; my pen work normally with other app, just can't open the whitebboard shortcut. I have uninstall then install again. it always say need other app to... Discussion in 'Windows 10 Software and Apps' started by Tienle3591, Mar 18, 2022.

  1. TIENLE3591
    Tienle3591 Win User

    whiteboard can't be open by pen shortcut


    my pen work normally with other app, just can't open the whitebboard shortcut. I have uninstall then install again. it always say need other app to open whiteboard

    :)
     
    Tienle3591, Mar 18, 2022
    #1
  2. DELAMARE
    Delamare Win User

    Problem with selecting pen in Whiteboard

    I have a laptop with touchscreen and a (active) stylus. I use the whiteboard a lot but I have a problem with selecting a pen/brush in the toolbar: when I click on it with the stylus it keeps selecting 2 pens - the first selected pen is still active. The result is that sometimes the program switches between the two selected pens. This morning I even had three pens at the same time selected! Is anyone familiar with this problem? I couldn't find any info about it elsewhere. I'm on Windows 10.1909 Home. My laptop is a Lenovo Yoga C940.

    whiteboard can't be open by pen shortcut [​IMG]

    whiteboard can't be open by pen shortcut [​IMG]
     
    Delamare, Mar 18, 2022
    #2
  3. TIAGO_SEABRA
    Tiago_Seabra Win User
    Whiteboard troubleshooting. Missing pen cursor.

    Hi,

    I'm using Microsoft Whiteboard with a XP-PEN drawing tablet.

    After a few minutes of sketching, the Whiteboard app freezes for some seconds and, afterwards, the pen cursors disappears. I can still draw, but without the cursor visible it's not feasible to sketch anymore.

    I've tried to disable the pen and enable it again, but it doesn't work.

    After I restart the computer, I get the pen cursor working again.

    I really like the Whiteboard app. It helps make teams meetings more productive.

    But I can't really use it like this.

    Can anyone help?
     
    Tiago_Seabra, Mar 18, 2022
    #3
  4. FOUNTA
    founta Win User

    whiteboard can't be open by pen shortcut

    How to change pen shortcuts?

    Hello there,

    I've recently purchased the Wacom Bamboo Ink pen for use with my Acer Spin 5. I've successfully paired the pen with the computer and can use the default shortcuts assigned to the top button of the pen (open windows ink workspace, start sketchpad, and start
    the sticky notes application). I have little use for these applications and desire to change these shortcuts.

    As per the following link, I've tried opening the Pen settings menu, but there is no option for changing the pen shortcuts as suggested by the following linked page.

    Change pen settings

    Here is a couple screenshots of that settings menu for clarity.


    whiteboard can't be open by pen shortcut a6782926-8b7d-4719-a4a3-8bd6f5be8388?upload=true.png



    whiteboard can't be open by pen shortcut 49df511e-3b64-428f-9b0d-b372ccb3a591?upload=true.png


    How do I go about changing my pen shortcuts?
     
    founta, Mar 18, 2022
    #4
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whiteboard can't be open by pen shortcut

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