Windows 10: Who to contact to get our software filed as safe instead - Windows defender alert is scary...

Hello,


We are done creating a new version of our software. We have a code sign-in certificate. We build create software for more than a decade.


Our software is safe, virustotal.com and other major anti-virus software are not identifying any potential security issue with our software.


Only people with Windows Defender get this message when they double click on our .exe file:

Windows protected your PC


Windows Defender SmartScreen prevented an unrecognized app from starting. Running this app might put your PC at risk.


I am wondering, to whom I need to get in touch with to get either our software scanned or tested by MSFT because I really want to make sure that "scary" notification is no longer showing up.


Thank you for your help/assistance.


:)

 

Unable to Remove Exclusions from Windows Defender

Thank you for posting back. If you trust a file, file type, folder, or a process that Windows Defender Antivirus has detected as malicious, you can stop Windows Defender Antivirus from alerting you or blocking the program by adding the file to
the exclusion list. It seems that it was added automatically. We suggest that you follow these steps:

• Go to Settings and select Update & security.
• Click Windows Defender.
• Look for Exclusions and select Add an exclusion.
• Navigate to the file, folder, or process, and select Exclude this file.

If the steps provided did not work, we recommend that you boot your device to
Safe Mode and redo the process.

Let us know if you need further assistance.

 

Deleting contacts from Windows 10


When you say Windows Mail Live are you referring to Mail app or Windows Live Mail?

I suggest you to try the steps provided below and check if it helps.

• Open Windows Live Mail.
• Press Ctrl + 3 using your keyboard. Right-click on the contact to delete it if it is a single contact.
• Highlight all contacts by pressing Ctrl + A.
• Click Delete located on the Ribbon bar.
• Click OK when you see the message These contacts will also be deleted from Hotmail, Messenger, and other Windows Live services.

After following the steps above, all your contacts that you have manually added to your account will be deleted however, contacts coming from third-party sites such as Facebook will not be deleted unless you remove Facebook from your account.

For Mail app:

Open People app then delete the contact.

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.

 

Recent File List

Remove-ItemProperty -Path "Registry::HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion
\Applets\Paint\Recent File List" -name file1

Remove-ItemProperty -Path "Registry::HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion
\Applets\Paint\Recent File List" -name file2
Remove-ItemProperty -Path "Registry::HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion
\Applets\Paint\Recent File List" -name file3
Remove-ItemProperty -Path "Registry::HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion
\Applets\Paint\Recent File List" -name file4
Remove-ItemProperty -Path "Registry::HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion
\Applets\Paint\Recent File List" -name file5
Remove-ItemProperty -Path "Registry::HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion
\Applets\Paint\Recent File List" -name file6
Remove-ItemProperty -Path "Registry::HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion
\Applets\Paint\Recent File List" -name file7
Remove-ItemProperty -Path "Registry::HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion
\Applets\Paint\Recent File List" -name file8
Remove-ItemProperty -Path "Registry::HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion
\Applets\Paint\Recent File List" -name file9
...

you get the idea. ( too lazy to put it in a for loop and test it.

or just open regedit and remove all the fileX from that key.