Windows 10: Why 2 computers with Windows 11 "OK to remove USB Device " is very different

I have 2 Dell computers. One is a Dell Inspiron 3910 desktop. the other is a Dell Inspiron 15 3511 laptop. Both came with Windows 11 home edition installed. Both are fully up to date with drivers and all current Windows 11 updates, I use 2 USB flash drives for storing data and files. One is a small thumb nail size, the other is a USB external hard drive. The issue is not serious but just odd to me. Whenever I plug in either device to back up date, then click on the 'Safe to remove device" icon, the desktop does not show the small pop up indicating is is safe to remove, but the laptop does, It

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USB Devices Get Removed and Reattached

Hello,



Thank you for writing to Microsoft Community Forums.



I understand that you are facing issues with USB devices randomly disconnecting from your PC. I suggest you to try few troubleshooting steps and check if that helps. Follow the methods mentioned below:



Method 1: Use the automatic diagnostic tool to fix Windows USB problem. Refer the following article

automatically diagnose and fix Windows USB problems.



Method 2: Method 2:
Disable and re-enable the USB controller.

1. Click Start, and then click Run.
2. Type devmgmt.msc, and then click OK. Device Manager opens.
3. Expand Universal Serial Bus controllers.
4. Right-click the first USB controller under Universal Serial Bus controllers, and then click
   Uninstall to remove it.
5. Repeat step 4 for each USB controller that is listed under Universal Serial Bus controllers.
6. Restart the computer. After the computer starts, Windows will automatically scan for hardware changes and reinstall all the USB controllers that you uninstalled.
7. Check the USB device to see whether it is working.

Hope it helps.



Sandeep Kumar M

Microsoft Community - Moderator

 

i cant find my device in devices

Hi Martin,

Thank you for posting your question in the Microsoft Community.

1. Is that a USB 2.0 cable or the 3.0 cable which comes with the gaming device?
   
2. Have you plugged in the USB cable to the appropriate port?
   

However, you may want to try these steps one by one and check if that makes any difference.

Step1: Plug in the USB cable to a different and correct USB port and check the status.

Step 2: I suggest you to run hardware and devices troubleshooter and check if that helps.

1. Press the Windows + X, and click on Search.
   
2. Type troubleshooting and select Troubleshooting.
   
3. Click on Hardware and Sound and select Hardware and Devices and click on Next to run the troubleshooter.
   

Step 3: Remove and reinstall all USB controllers.

1. Open Device Manager by pressing Windows key + X and select Device Manager from the list. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
   
2. In the list of hardware categories, find and expand Universal Serial Bus controllers.
   
3. Right-click every device under the Universal Serial Bus controllers node, and then click ‘Uninstall’ to remove them one at a time.
   
4. Restart the computer, and let the USB controllers get reinstalled.
   

Plug in the removable USB device, and then check to make sure that the issue is resolved.

Hope this helps.

Let us know if you got the help you needed by clicking ‘Yes’ or ‘No’.

Regards,

Srimadhwa B

Microsoft Community-Moderator

 

Windows 10 "USB Device Not recognized" error keeps popping up and USB devices do not work

Hi,

To fix the issue, we suggest that you do the following steps:

Method 1: Run the Troubleshoot Hardware and Devices

• Press Windows Key +R and type
  Control Panel.
• Type troubleshooting in the search bar and click on
  troubleshooting.
• Click on Hardware and Devices.
  
• Follow the steps from the wizard to run the troubleshooter.

Method 2: Uninstall and re-install USB drivers

• Press Windows Key +R and type
  devmgmt.msc to open Device manager.
• Expand Universal Serial Bus controllers.
• Right-click the first USB controller under Universal Serial Bus controllers, and then click on
  Uninstall to remove it.
• Repeat these steps for the entire USB controller under Universal Serial Bus controllers.
• Restart the computer. Windows will automatically scan for hardware changes and reinstall all the USB controllers that you uninstalled.

If the issue persists, download the latest USB drivers for your Surface Pro 2.

If you need further assistance, let us know.