Windows 10: why am i being charged for microsoft 360 basic

So a few years ago I bought office home & business 2016, Why if I bought that product am I being charged monthly for Microsoft 360 basic???

:)

 

Unable to access play and charge cable on Xbox 360

Hi,

I realize the inconvenience you are facing with accessing the Charge and Play cable on Xbox 360, do not worry we will help you with this issue.

Do let us know what exactly happens when you try to access the cable?

I would like to inform that you can play the games using the cable. There might some reasons like:

• The battery has reached the charge limit.
• There's a problem with the charge cable.
• There's a problem with the battery.

I suggest you to try the troubleshooting steps suggested in the below Microsoft help article and check if it helps.

The Rechargeable Battery Pack does not charge when it’s connected to your Xbox 360 Play & Charge Kit

Hope it helps. Get back to us with an updated status of accessing the cable for further assistance.

Thank you.

 

Battery Won't Charge Fully

Make sure to install all Windows important updates.

Install latest versions of your laptop device drivers you can download the latest device drivers from the device manufacturer or from your laptop manufacturer website.


Step 1

1. Shutdown your laptop.

2. Remove the battery.

3. Connect the AC power adapter to your laptop.

4. Power on the laptop

5. Open the Device Manager by typing Devmgmt.msc into Start Menu or from Control Panel.

6. Under the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall (it’s ok if you only have 1).





7. Shutdown the laptop.

8. Insert the battery.

9. Power on the laptop.

If above suggestions wont resolve the battery charge issue then follow below steps.




Step 2

1. Shutdown the laptop.

2. Remove the battery.

3. Start the laptop with only AC adapter connected to laptop.

4. When you login to Windows OS connect the battery while Windows OS working.





Step 3

Reset the System Management Controller. Use one of these methods to reset the SMC, which controls battery management, battery status light.

1. Shut down the computer and disconnect the power cord.

2. Remove the battery.

3. Press and hold the power button for ten seconds.

4. Reattach the battery and AC power adapter, then start up the laptop.


Hopefully one of the above suggestions will help you resolve the battery not charging problem. If battery still doesn't charge, you may need to replace your battery.

 

Xbox 360 for Windows does not work

Hi,

To address your concern, we suggest that you uninstall and reinstall the Xbox 360 controller driver. To do that, follow these steps:

• Go to the Device Manager.
• In Device Manager locate Xbox 360 Wireless Receiver for Windows
  and right click it.
• Choose Uninstall.
  
• After the driver has been uninstalled, restart your computer. When your computer restarts, Windows 10 will automatically install the missing driver.
  

Let us know if you need further assistance.