Windows 10: Why am I getting a request for redeem code for a free app

Discus and support Why am I getting a request for redeem code for a free app in Microsoft Windows 10 Store to solve the problem; I am trying to download the Samsung notes which is a free app to my PC which fits the system requirement but keep getting the request for a redeem code... Discussion in 'Microsoft Windows 10 Store' started by EmaTal, Jun 19, 2021.

  1. EMATAL
    EmaTal Win User

    Why am I getting a request for redeem code for a free app


    I am trying to download the Samsung notes which is a free app to my PC which fits the system requirement but keep getting the request for a redeem code which I don't know where to get.

    :)
     
    EmaTal, Jun 19, 2021
    #1
  2. NYIMA YONTEN
    Nyima Yonten Win User

    Windows 10: Issues with redeeming code for Minecraft Beta Edition.

    Hi,



    I realize the inconvenience you are experiencing with
    redeeming a code for Minecraft Beta Edition app on Windows 10.

    The issue could occur if the code is not redeemed properly or it is already redeemed.



    To assist you better, please provide us the information below:

    • When you say that "redeem my Minecraft Beta edition", how exactly have you tried to redeem the code?

    I suggest you to refer to the steps provided in the Microsoft Help Article about redeeming the code and check if it helps.

    http://windows.microsoft.com/en-us/windows/learn-gift-card



    Please get back to us with an update on issue with redeeming code for
    Minecraft Beta Edition app, we will be happy to help.



    Thank you.
     
    Nyima Yonten, Jun 19, 2021
    #2
  3. ZEDRICK DEL
    Zedrick Del Win User
    Purchasing a APP with Redeemable Points ?

    Hello Robert,

    Having an option to purchase an app with redeemable points is beneficial, especially, if you've already accumulated a lot of points. To provide you the appropriate steps to redeem the points that you've earned, I'd like to verify the following:

    • Are you trying to redeem points that you've earned by using Microsoft Store? If not, which app are you using to earn the points that you want to use?
    • Are you getting any error messages or error codes?
    • Which application are you trying to purchase?

    We look forward to your response.
     
    Zedrick Del, Jun 19, 2021
    #3
  4. JACE_FACE
    Jace_Face Win User

    Why am I getting a request for redeem code for a free app

    Redeeming Code not working for Fable Legends

    Hi

    I've received a closed beta key for fable legends, and every time I to download/redeem the code, the following screen pops up and says "You are not logged in please login"

    • I have made sure I was logged in with the same email that I've received the beta key on.
    • I've logged out logged back in.
    • Manually went to app store, redeem a code, clicked on the user on the top right sign out/sign in, reenter.
    • Restarted my computer.
    • Followed the step by step instructions on the Fable Site Forum for downloading and troubleshooting
    • Etc...

    I'm just getting frustrated now. I don't know if it's the code or just the redemption program.
     
    Jace_Face, Jun 19, 2021
    #4
Thema:

Why am I getting a request for redeem code for a free app

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