Windows 10: Why am I getting the blue screen errors in windows so frequently.

Lately in the past week or so I have been getting frequent blue screen errors. I didn't have this problem before. I have not installed any new hardware. Besides updates from window I have only update my Norton product. I have tried to trouble shoot as best I can. I have the dump files and msinfo32 files for your review to try and resolve this issue. I would appreciate your assistance.

:)

 

Frequent Blue Screen error on computer

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are receiving Blue Screen error on your computer. I’ll certainly assist you with this.



However, please let us know:

• 
  When exactly are you getting the Blue Screen error?
  
• 
  What is the error message you receive?
  
• 
  Are you aware of any changes made to the computer recently?
  
• 
  What is the make and model of the computer?
  

I have analyzed the dump files shared by you and found that the error is caused by a Memory corruption.



I would suggest you to run a Windows Memory Diagnostic check on the computer to check test the memory installed on the computer. Refer the steps
mentioned below:

1. 
   Press
   Windows key + R, to open Run dialog box.
   
2. 
   Type
   mdsched and click on OK.
   
3. 
   Click on
   Restart now and check for problems.
   

Also, if you are using two RAM sticks, I would suggest you to using one RAM stick and see if that helps.



Let us know how it goes.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Getting different blue screen error frequently

Hi,

I get a random blue screen error frequently without any pattern. I downloaded bluescreen view and found out that its being cause by ntoskrnl.exe.

Steps I did to resolve it:

1) Ran windows memory diagnostic and didn't find any error.

2) Ran memtest86 and didn't find any error.

3) Updated windows to the latest version

4) Updated all the drivers through a third party software.

5) Uninstalled display driver with DDU and reinstalled with the official Nvidia driver.

5) Ran a sfc /scannow and it fixed corrupt files

6) Uninstalled antivirus.

For further investigation I installed windbg and checked the minidumps and found ntkrnlmp.exe in most of the dump files.

I have attached the dump files and the list of blue screen errors I got.





Link for the minidump files : WeTransfer | Send Large Files Fast - Up To 2GB Free

Please help in resolving this issue. Would appreciate any suggestions.

Thanks.

 

Error. Blue Screen

Hi,

In addition to the above mentioned solutions by Community members, I would like to add the following:

Before we proceed I would like you to answer the following question:

• 
  What is the make and model of your computer?
  
• 
  Did you make any changes prior to the issue?
  

The issue might occur due to Viruses, or something changing/deleting in Registry Files, a failure during Bootup, or a corrupt file which could be due to age of a computer or viruses or somebody tampering with files.

I suggest you to follow the step below:

Step

I suggest you to refer the article below and check if it helps:

Troubleshoot blue screen errors

Resolving Blue Screen errors in Windows - Microsoft Support

Please get back to us with updated status, we will be happy to assist you.