Windows 10: Why am I getting this error when I am trying to click on the apps from Microsoft?

I am just clicking on Apps from Microsoft to open them. My browser is updated, cookies and cache clear, why the error?

:)

 

trying to get daughter enabled for apps and microsoft accounts

Hi Colin,

Thank you for posting your query in Microsoft Community.

Sorry for the inconvenience caused.

Please provide us the answers to the following questions to help you troubleshoot the issue better.

1. What exactly happens when you try to install/update apps?

2. Are you getting any error message?

This issue could occur if the location is set to a different region/ country.

I would suggest you to change the Country or Region settings to
Australia and check if it helps.

Follow the steps:

• 
  Go to Settings and select
  Time & Language.
  
• 
  Click on Region & Language and set
  country or region to Australia.
  

Hope this information helps and let us know the status of the issue we will be glad to help you further.

 

linking this device to my microsoft acount to use xbox app or other microsoft progams

Hi Seef,

Thank you for writing to Microsoft Community Forums.

We'd like to get more information regarding the issue.

1. Do you have child account?
   
2. Are you using Microsoft Store link to download the app?
   
3. Check if you are able to download the app in your Dad’s account?
   

We would suggest you to follow the steps mentioned below and check if it helps.

1. Try to sign out and sign in back in to computer.
   
2. Try to sign in to Microsoft store app with your Microsoft account
   
3. Then try downloading the app from the Microsoft Store App.
   

Looking forward to your response.

Manjunath H

Microsoft Community – Moderator

 

Backup Issue - Microsoft 10 - Get Backup Errors - Third Try Didn't Work

This is my third try for help.

I've enclosed my problem, the steps suggested which I performed, and current status.

My backup stubbornly refuses to run. I can't run the initial backup, therefore the file history backups don't run either. This has been an ongoing problem for quite some time. Suggestions I've received have not worked so far. Following is the problem
and the failed resolution attempts:

• I get this message from the Event Log:

Unable to scan user libraries for changes and perform backup of modified files for configuration C:\Users\Papa\AppData\Local\Microsoft\Windows\FileHistory\Configuration\Config

Event ID - 201

Level: Error

User - System

*** ---- There is no config file at this directory location. The contents of the location are:

catalog1

catalog2

config1

config2

• In another thread from July, someone suggested checking a particular service (I forget the name just now) is running. It is.

• Two days ago a Microsoft employee suggested the following steps. These steps resulted in no change, still no backup:

KA

Karthicka_R replied on

• Microsoft
• Support Engineer

Hi,

Thank you for contacting Microsoft community.

I suggest you to follow the below steps to start and stop the services “Windows backup” and “volume shadow copy” and check if it helps.

• Press “Windows+R” and in the run command box type “services. MSc”.
• Search for the service “Windows Backup” double click on it and check whether the service is started or not, click on “OK” button. I suggest you to stop and start the service again.
• Once done again search for the service “Volume shadow copy” double click on it and check whether the service is started or not. I suggest you to stop and start the service again, click on “OK” button and
  check whether you can perform backup successfully.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

• I performed these steps multiple times. The backup still crashes, with the same error message. In addition I collected the following error message, but only one time:

Unable to start a backup cycle for configuration C:\Users\Papa\AppData\Local\Microsoft\Windows\FileHistory\Configuration\Config

Event ID: 200

• Can anyone help me with this stubborn problem?

Thank you in advance.

You had this question

• 
  
  
  
  

• All replies (1)

DM

Divya M replied on

• Microsoft
• Support Engineer

Hi,

Thank you for posting your query on Microsoft Community.

We sincerely regret for the inconvenience caused.



Method 1Perform a Clean Boot to see if there is any software conflict as clean boot helps in eliminating software conflicts.



Note: After performing the troubleshooting steps in clean boot, follow Step 7 from the link to return the computer toNormal startup mode.



Method 2: Run check disk to check for any errors.



Note: If any bad sectors are found in the hard drive then it might try to repair that particular sector. If you have any data on that, it might be lost.

You may also follow the below link and check if it helps:

http://windows.microsoft.com/en-us/windows/preview-backup-restore



Please let us know if you need further assistance.



Thank you.

-----------------------------------

Yes, I need more assistance.

I ran a disk check on both the source and destination drives for the backup. No errors.

I executed a clean boot. (I have left myself in the clean boot). It doesn't seem to work

I'm not sure to check whether it has worked, and I just couldn't tell. How do I confirm that the initial, image, backup has been completed?

The event viewer reports this error every time I attempt to manually initiate a backup:

Unable to scan user libraries for changes and perform backup of modified files for configuration C:\Users\Papa\AppData\Local\Microsoft\Windows\FileHistory\Configuration\Config

Event ID: 201.

I'm assuming that with this error, my backups are not being done.