Windows 10: Why am I unable to create a login PIN when setting up my daughter’s new laptop with Windows 11

I just created a hotmail account for my daughter to utilize on a laptop I got her for Christmas. I had initially created her an outlook account but there were sign in issues since she’s a minor and so I had to reset my Microsoft account password to get her account started.Subsequently, however, when I finish setting up the Hotmail account and the password, and I acknowledge and approve her account registration with my personal Microsoft account, it then prompts me back to the login screen.It indicates that I need to enter her account login info, which I do, and then it prompts me to create the

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Unable to create Hello PIN - Stuck in login loop

Hello!

I recently purchased a Langmuir CNC machine system and one of the steps is to log into a Microsoft account to access the application. As per the instructions included, I created a Microsoft account. After creating a login, it asks me to create a “Hello PIN” in the pop-up window. When hitting next, it tells me that something went wrong.

“ we weren’t able to set up your pin. You can try again, or skip this step and set up a pin later.”

What attempting to skip for now it just takes me back and asked me to login again. The device I am trying to set up as a CNC plasma cutter that requires a login. The screen that it comes with does not allow me to do any command searches esc that previous forms have suggested. I’ve also attempted to login separately from my computer and see if I can set up my pin there. I see no option under security>advanced options> add login option to add hello pin option.

Can you please assist as I’m unable to use my CNC machine without setting up my windows account.

Thank you!

 

Can't set up PIN login for daughters account


Have you changed the country and region here:





Also, typing Region in search gives this control panel:





I would look at all the tabs and buttons there.

 

Can't set up PIN login for daughters account


*Confused*ConfusedHi All,


I'm posting here as the Microsoft Customer Support were of no use at all after spending over 2hrs with them trying to sort this issue out.

We got our daughter a new PC for xmas which is preloaded with Win10 Home x64.

I have set myself up as the main user (Admin) and also set up a 'family member' account for her to control her activity which has her own seperate login details consisting of her Microsoft email address and a strong password.

Rather than her having to login with her strong password which is quite difficult to remember for a 9yr old, I wanted to set up a 4 digit PIN login instead like I have set up on my Admin account.

I then logged in to her account to set up the PIN login which asks for my parental permission which requires me to login and allow the change.

I am then required to input my credit card details and address to verify I am an adult.

Now the problem is on the address part the screen the country is already set to the USA which requires a State and Zipcode whereas I live in the UK.
There is no visible menu to change the country from the US to the UK. (see photo below)





Now my Admin account and my daughters account are both correctly set to the UK as their region with keyboard settings set to the UK also.

I can find no way possible to change the region as the USA locale is already set/grayed out with no menu to change it.

I have spent over 2hrs of my life in contact with Microsoft Support even granting them remote access to the PC with them not being able to anything else that I havent already tried!.

It really is doing my head in as it was perfectly straightforward to set the PIN up on my Admin account which did not required any adult verification. I can fully understand this being required for a child account.


After giving up with Microsoft support I received this follow up email from them:

Hi Andy,

This is *name removed*, your Trusted Advisor that assisted you regarding your Windows Computer. How are you? I have made a step by step instruction and basic information on this mail that you can use for your future reference.

To use the windows store in a different country or region please click the link below:
http://windows.microsoft.com/en-us/w...ry-region-help


To set up your billing please click the link below:
http://windows.microsoft.com/en-us/w...-windows-store


I followed both of these suggestions adding both my Credit card and Paypal billing info, restarted the pc and still no difference.

Has anyone come across this issue? and can please help me as I suspect this may be a bug in the OS as the support people seem to be clueless how to help me.


Thank you and a Happy New Year to you all
Andy