Windows 10: Why are my headphones not connecting to my computer when plugged in? Windows 10 or 11 idk tbh

my headphones wont connect to my computer when they are plugged in.

:)

 

Headphone Connection

Hello,

Thank you for your interest in Windows 10!

I understand that the headphones are not working when you connect then through the jack on your Windows 10 operating system. I will certainly help you with the query. I would appreciate if you could help us with more information

• 
  Have you checked plugging the headphone to a different jack on the same computer?
  
• 
  Have you checked if any other sound device work fine when plugged to the problematic jack?
  

This issue might be occurring due to incompatible drivers or broken jack. There might be a possibility that the headphone is not compatible with windows 10 operating system. Hence I would suggest you to follow the below mentioned
steps and check if that helps.

Method 1:
Hardware and devices troubleshooter

The built-in hardware and devices troubleshooter can automatically detect and fix most of the incorrect settings and errors that could cause issues with hardware. I would suggest you to run this troubleshooter to check if there is any issue with
the display adapter. Refer top these steps:

• Open Control Panel
• Click on Troubleshooting and select the view all option on the left pane.
• Click on Hardware and devices troubleshooter and follow the prompts.

Try method 2, if the issue persist

Method 2: If the Hardware and Devices troubleshooter do not fix
the issue then I would suggest you to uninstall the drivers and reboot the computer to get the updated drivers installed for the headphone. Please follow below mentioned steps:

• Open Control Panel
• Click on Device Manager and select the audio input and output drivers
• Right click on driver that appears after plugging the headphone and click on uninstall
• After uninstalling, unplug the headphone and restart the computer
• Plugging the headphone again and the computer will detect the updates drivers automatically.
  

Now check if the headphones work on the computer or not.

Hope this information is helpful. Please write back to us if you need any further assistance, we'll be glad to assist you.

 

Computer Won't Auto Change the Playback Device When Headphones Plugged In/Out

Hi Michael,

I understand your concern and will be happy to assist you.

Is the issue specific to only Headphones/ Does External Speaker play when plugged in?

I suggest you to try resetting the default device as shown in the steps given below and check if the issue persists.

• 
  Plug in the Headphones in the machine.
  
• 
  Go to Start and Control Panel.
  
• 
  Select 'Hardware and Sound'.
  
• 
  Click 'Change system sounds'.
  
• 
  Click 'Playback' tab. (It should then show you your headphones in the list).
  
• 
  Select your proper Headphone device from the list, then Click 'Set Default'.
  
• 
  Now unplug your Headphones and select speakers from the list, then Click 'Set Default'.
  

Hope it helps. Please reply for further queries on this.

 

Unable to connect Kraken Pro V2 headphones to the computer.

Hi,

Thank you for writing to Microsoft Community Forums.

To have better clarity on the issue, answer the below listed questions and get back to us.

1) What is the make and model number of your computer?

2) Are you setting up the headphones for the first time?

3) Since when are you facing this issue?

4) Did you make any changes to the computer prior to this issue?

5) Do you get any error when you plug in the headphones?

Before trying the below troubleshooting steps, try to connect your headphones to another computer and see if they work.

Meanwhile, try the following troubleshooting methods.

Method 1: Fix Microphone Problems.

I would suggest you to follow the steps from
Fix Microphone Problems and see if this helps.

Method 2: Fix sound problems in Windows 10.

Go through
Fix sound problems in Windows 10 and follow the troubleshooting steps and see if this helps.

Hope it helps.