Windows 10: why are my headphones only connecting as voice instead of music and voice

I am using a lavince headphone headband that only connects for voice I tried all the usual steps like updating drivers uninstalling drivers restarting the computer and using the troubleshooter but nothing is working. At this point, I'm lost and have seen so many different answers none of them working.

:)

 

Bluetooth Headphones only connect to voice and music

Today my headphones started to only use voice and music, when yesterday [the day i got them] they did all noise. I have re paired the headphones to the computer, remove and re add them to the computer list, and remove the computer from the headphones bluetooth
list. Everytime I reconnect them they just say connected to voice and music.

 

Bluetooth headphones are listed as 'connected' instead of 'connected to voice and music'

headphones suddenly stopped playing audio during a film and gave the standard 'mobile device lost' message, upon checking my Bluetooth device list in order to reconnect it, the headphones were listed with the standard 'connected to voice and music' status, so I took the approach of manually disconnecting and reconnecting the headphones the 'that didn't work, please make sure device is still discoverable' and after restarting both computer and headphone Bluetooth device list, the status has become fixed as 'connected' I am unable to manually connect the headphones to audio input or output and the device does not appear on the 'add a device' list

thus far i have restarted all bluetooth services, checked for driver updates, run the bluetooth troubleshooter, and restarted both computer and headphones with still no change, there does not appear to be issues with overall audio as the monitor speakers are still able to play audio

 

Bluetooth device always connected as voice instead of voice and audio

My bluetooth headset used to work just fine. But then when i tried to connect my bluetooth device, it's always connected as voice when it usually say connected to voice and audio. It's working perfectly back then when i connect and it's connected to voice
and audio and now it's just connected to voice only instead to voice and audio. So if i play music or something, it will play the sound in handfree mode like when we are in phone calls.

Please help me fix this. It's annoying thoo.