Windows 10: Why are my mouse buttons not working?

Last night my mouse was working fine, woke up the next morning and all of a sudden my mouse buttons nor lights seem to be active? I can still move the mouse cursor though and tooltips still appear when I hover over icons so I'm quite confused. It's a wired EVGA X15 SERIES gaming mouse. I've tried updating and uninstalling the mouse drivers as well as restarting the PC several times.

:)

 

Designer Mouse Not Working

Hi Henry,

We understand that your Microsoft designer mouse is working on other devices but not on your Windows 10 PC. This can be an issue with an outdated mouse driver. As an initial troubleshooting step, we suggest that you update the device driver. Here's how:

• Click the Start button, type "device manager" in the search box, and then select Device Manager.
• In the list of hardware categories, find the device that you want to update, and then double-click the device name.
• Click the Driver tab, click Update Driver, and then follow the instructions.

Feel free to let us know if there is anything else we can assist you with.

 

mouse is not working right


unfortunately there isn't a lot to a usb mouse. what i would suggest is checking the power management settings on it.

Right-click the start menu and choose device manager
Expand Universal Serial Bus Controllers at the very bottom
Double-click on each HUB you have listed, click Power Management Tab at the top, and UNCHECK "Allow this computer to turn off this device to save power"
You may have HUBs called Generic and Root Hub. Perform the step above on All of them.

If you continue to have the issue, i would imagine your mouse is malfunctioning. Perhaps try another mouse just to be sure. This will help you determine if it is in fact the mouse of computer causing the issue.

Good Luck!!

 

Side button on G502 stopped working

Hello,

I've been using my G502 mouse for a long time , and it's great, recently however my side button (the "forward" button) has stopped working.

I use this button alot when browsing and I don't know why but it no longer does it's function so I'm asking if anyone might be able to help me in this. I installed Logitech Gaming Software to check if maybe the button is unbinded but everything is normal. I also unplugged/plugged my mouse to see if it works and also restarting my PC, however still nothing.

Anyone have any suggestions , I really like this mouse and would love to fix any problem it has.

Thanks in forward.