Windows 10: Why are new members of M365 Subscription in Microsoft Family Group

Discus and support Why are new members of M365 Subscription in Microsoft Family Group in Windows 10 Gaming to solve the problem; Dear MicrosoftI've a M365 Subscription which I can share with 5 other family members. Few years ago I added one family member and this member is now in... Discussion in 'Windows 10 Gaming' started by WIRAM, Jan 25, 2023.

  1. WIRAM Win User

    Why are new members of M365 Subscription in Microsoft Family Group


    Dear MicrosoftI've a M365 Subscription which I can share with 5 other family members. Few years ago I added one family member and this member is now in Group "other persons.Yesterday I've added a second family member, but this now automatically in Microsoft Family Group.Why is this so? Is this new?

    :)
     
    WIRAM, Jan 25, 2023
    #1

  2. Family Organizer Leaving Family Group

    Hello Lee Wilfert,

    Glad to see you in Microsoft Community.

    • If Mother was the administrator of the Family Group, you can exit the Family Group directly, and Mother will automatically become the Family Group organizer.

      If you want to stay in the Family Group, you need to rejoin, either as an administrator or as a regular Family Group member.

      Visit Getting started with Microsoft Family Safety for more details.
    • If Mother was already a member of the Family Group, you need to remove her from the Family Group, then add it again, and need to select "Administrator" when selecting the role.
    Meanwhile, you can dissolve the Family Group, and then let the new organizer send an invitation to re-establish the Family Group. Visit Leave family group or remove members (microsoft.com) for more details.

    If anything is unclear, please do not hesitate to let me know.



    Best Regards,

    | Microsoft Community Support Specialist
     
    Mosken_L - MSFT, Jan 25, 2023
    #2
  3. Can't remove family members from family group

    Hey all,

    I'm the organizer for my family group. I'm trying to remove one of the members of the family group, and it tells me "Family members under statutory age need an adult's consent to join a family group. Only the adult that granted consent for [Member] can remove this family member. Ask the family organizer who granted [Member] consent to remove [Member] from the family group."

    I am the person who added this member to the group. I even checked on their profile, and it says I'm the organizer. Why can't I edit/remove this account?

    ~D
     
    Dracolytch, Jan 25, 2023
    #3
  4. Junaid_A Win User

    Why are new members of M365 Subscription in Microsoft Family Group

    Microsoft Family Screen Time

    Hi Laurel,

    Thank you for writing to Microsoft Community forum.

    This could happen when the child account fails to sync with the server. I suggest you to try the steps listed below and check if it works:

    • Open
      File Explorer
      and navigate to the following location:
    • C:\ProgramData\Microsoft\Windows\Parental Controls


      Note:
      The above mentioned directory is hidden, copy and paste the same location on the search bar in the File Explorer to access it.
    • Delete the contents in the
      \\settings
      directory of the Parental Controls folder.
    • Reboot the machine to see if the issue persists.

    If the issue persists, you may want to remove the child account from Microsoft family and add it again.

    • To know how to remove an account from Microsoft Family, refer:

      Remove members from your family group
    • To know how to add an account to Microsoft Family, refer:

      Add members to your family group

    Regards,
     
    Junaid_A, Jan 25, 2023
    #4
Thema:

Why are new members of M365 Subscription in Microsoft Family Group

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