Windows 10: Why are 'Play HDR game and apps' & 'Use WCG apps' functions cannot be enable on a laptop...

Discus and support Why are 'Play HDR game and apps' & 'Use WCG apps' functions cannot be enable on a laptop... in Windows 10 Customization to solve the problem; My laptop is a Thinkpad X1 Extreme, and it comes with a 4K resolution Dolby Vision HDR built-in display, and the graphic cards are the Intel UHD... Discussion in 'Windows 10 Customization' started by nfsking, Oct 11, 2019.

  1. NFSKING
    nfsking Win User

    Why are 'Play HDR game and apps' & 'Use WCG apps' functions cannot be enable on a laptop...


    My laptop is a Thinkpad X1 Extreme, and it comes with a 4K resolution Dolby Vision HDR built-in display, and the graphic cards are the Intel UHD Graphics 630 and NVIDIA GTX1050Ti Q-Max.


    In the Display settings on Windows 10 Version 1909, only the 'Streaming HDR video' function can be enabled, but the 'Play HDR game and apps' and 'Use WCG apps' functions cannot be enabled on the built-in display.


    As soon as I connect my TV which supports HDR10 to the laptop, these two functions can be enabled right away on this TV.


    I wondering why the 'Play HDR game and apps' & 'Use WCG apps' functions are not available on a built-in display? Is it related to the display hardware, or the graphic card driver, or something else?

    :)
     
    nfsking, Oct 11, 2019
    #1
  2. CHRIS_TM
    chris_tm Win User

    HDR WCG won't enable on Windows 10

    MSI 43GSVR 7Re laptop with 6gb Nvidia 1060

    Samsung 32hg70 monitor

    HDMI 2.0 connected to laptop using only Samsung monitor as display

    HDR WCG is an available option to turn on (SDR slider is greyed out for some reason) - once turned on, Windows 10 asks 'Do you want to keep these settings?" Choose Yes,
    but HDR WCG remains off.

    Both the 1060 and monitor are HDR capable. Both laptop and monitor are HDMI 2.0

    Any thoughts on why HDR won't turn on?
     
    chris_tm, Oct 11, 2019
    #2
  3. MURALIDHAR_G
    Muralidhar_G Win User
    Unable to Turn On HDR WCG on Windows 10

    Hi Sam,

    Thank you for writing to Microsoft Community Forums.

    Please refer the suggestions from Carlo
    Fer dated May 29, 2018     regarding the issue with HDR and WCG which you aren’t able to turn on.

    Hope it helps.

    Muralidhar

    Microsoft Community Moderator
     
    Muralidhar_G, Oct 11, 2019
    #3
  4. CARLO FER
    Carlo Fer Win User

    Why are 'Play HDR game and apps' & 'Use WCG apps' functions cannot be enable on a laptop...

    HDR WCG won't enable on Windows 10

    Hi Chris,

    Have you installed the latest graphics drivers? You may also check the Nvidia site for the latest drivers and follow their instructions.

    If you’re having problems displaying HDR content, you can try the steps outlined in this support article:
    HDR and WCG color settings in Windows 10.

    For more information about HDR requirements, please refer to this support article:
    Display requirements for HDR in Windows 10.

    Update us with results for further assistance.
     
    Carlo Fer, Oct 11, 2019
    #4
Thema:

Why are 'Play HDR game and apps' & 'Use WCG apps' functions cannot be enable on a laptop...

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