Windows 10: Why are refunds so hard to get and why doesn't the upgrade to windows pro in the store show...

First a rant. I wanted to upgrade so I went to the store. I entered my details and clicked the "BUY" button and got kicked back to the first screen. Nothing changed. So I did it 2 more times. Still nothing. Well I looked at my bank statement and saw that I've purchased windows 11 pro 3 times. FML.......... I go to research how to get a refund and it tells me to go to the history. I go and can't do a refund on the obvious mistaken purchases. Do I just call the number to ask for a refund? This should be standard to request a refund for software. I don't get it.

:)

 

Windows doesn`t start. Authomatic repair doesn`t work.

Thanks again!!

I`m sorry I had not noticed that the text on the picture was in spanish. It says that windows has replaced some damaged clusters in "name" file and "directory". Then, at the end "an unspecified error occurred (75736e6a726e6c2e 4f6)".

I`ll do it and I`ll be updating this thread when I have the report.

- - - Updated - - -

I ran SeaTools. These are the results:




Does it mean my HDD is useless?

 

Activation of Windows 10 Pro doesn´t work

Hallo, i can´t activate my windows 10 Pro (free upgrade from windows 7);

Info: 0xC0EA000A

Manual activation doesn´t work either.

Important (i think): I had to re-install windows 10 (3 or even 4 times). because I had massive problems with "Start and Cortana Issues".

I hope, I don´t have to search the old product key.

PS. Yes, Windows 7 was genuine.

 

Refund for an application bought on Microsoft Store

Hi,

Most apps, games, movies, TV shows, and books purchased in the Microsoft Store on Windows 10 or Xbox One are non-refundable unless the offer or applicable law states that you’re eligible for a refund. Should you have other questions and clarifications,
we suggest that you contact our
Microsoft Support team.

For detailed information about the return and refund policy, see
Microsoft Terms of Sale.

Let us know if you need further assistance.