Windows 10: why are sent emails being saved in draft folder multiple copies?

Why has my mail app started saving my sent emails in the draft folder?

:)

 

windows live mail sent emails appear in draft sent folder and not sent folder

I'm not sure I understand how you know that the message in your drafts folder is sent. Is there some visible indication of this or are you assuming that it went and now sits in the drafts folder?

Anyway, I'm sure you're sending emails properly, but to confirm with you the following: when you compose an email and save it in Drafts, it will remain in Drafts even though you hit the Send/Receive button to send it. While in Drafts, it needs to be double-clicked
back into the edit screen and then you press Send. It then goes into the Outbox folder and when you press Send/Receive it then goes to the recipient and your email gets saved in the Sent Folder. I just state this to make sure that this is all correct with
you and that's what you have been doing.

If the above is what you have been doing, then I suggest that you send a test email back to yourself. Does this email still mysteriously moves into the Drafts folder? And do you eventually receive it into your Inbox?

If you are not receiving your email back to yourself and it moves from Outbox and into Drafts folder as Sent, then I would ask, is your email account a Pop3 or IMAP account?

One other thing: when in Live Mail, click on View and then on Storage Folders. A new listing Storage Folder with sub folders will appear on the left. Are there any emails (particularly the email in question) found in any of the boxes under Storage Folders?

 

email sent to drafts

Hello Mayolo,

This issue may have occurred due to an email account conflict or an application issue. For us to help you with this, kindly answer the following questions:

• What version of Outlook application are you using? Is it Office 365 or Outlook 2016?
• About the emails saved in your Draft folder, please check if they were received on the recipient’s side. Also, can you see the sent emails in your
  Sent Items folder if they were sent?
• What specific email account are you using? Is it Gmail, Outlook, etc.?
• Have you tried deleting some unnecessary emails on your email folders?

Meanwhile, we suggest that you
run an Office repair on your Outlook application to see if there will be any changes.

We'll be waiting for your reply.

 

windows live mail sent emails appear in draft sent folder and not sent folder

Chriso 747 - I have done what you suggest and the Save Copy of Sent Messages is ticked. But the message is still in the draft folder as sent? I have no way of knowing if it was received as it is still not in the sent folder. Is there anything else I
should do to make sure it has been sent? Please let me know.