Windows 10: why are some file names blue on my external hard drive?

On my external hard drive, most of the file and folder names are in blue, rather than black

:)

 

External Hard Drive

Hi John,

We suggest that you try the troubleshooting steps below:

• Open your External Hard Drive file in File Explorer.
• Type the name of the file you want to search on the search box and click Enter.

The file will show up in Search Results and you will be able to move it to the correct folder.

Let us know if you need further help.

 

External Hard Drive

I am using a new desktop with Windows 10/Mozilla-Firefox Browser.....

External Iomega hard drive backup....Model LDHD320-U

I am having a problem accessing some files in the Iomega backup.

Problem #1:

Am not getting the "menu" window that gives all the options with the external hard driv

The following are the steps that I have taken to use the external hard drive:

Plug in Iomega external hard drive....

My Windows "File Explorer" recognizes the hard drive....

Clicking on the Iomega Drive brings up my file folders....

Brings up: Administrator

My name

Click on "my name"

Lists: "Desktop"

"Favorites"

"My Documents"

Double Click on "My Documents" brings up total list of those "files"

Some of the files are "defined" (on left side of list) with pic of a "file" folder.

Some are defined by, "Adobe Reader" symbol

Some are defined by, "Word" symbol

I can open successfully the "Adobe Reader" and "Word" files ok.

(I have Microsoft Office 2013 installed)
The others with symbol of a plain file folder produces this small window error:

"Windows Script Host"
Code: 800A1391
Window is undefined

Tried looking up the error code above and don't understand squat......

Thank you...

<Moved to appropriate board>

 

CANNOT DELETE A CORRUPTED FILE ON MY EXTERNAL HARD DRIVE ON WINDOWS 10

Hi Leenus,

Hard drive and other external memory storage can be corrupted on account of bad sectors which are no longer accessible or writable due to permanent damage. Your device or hard drive could also be infected by some type of malware. These are some of the possible
causes why you are experiencing the error "ERROR 0x80070570: The file or directory is corrupted or unreadable". To address this concern, we suggest performing the following troubleshooting methods:

Method 1

Check and repair disk errors or corrupted file system. This process can fix "The file or directory is corrupted and unreadable" error caused by bad sectors, virus infection or file system corruption. To do so, follow these steps:

• Back up all of the files on the hard drive (except for the corrupted file).
• Using Search, type CMD.
• From the search results, right-click on Command Prompt and then choose Run as administrator.
• On the Command Prompt window, type chkdsk /f h: (h stands for your hard drive) and then hit the Enter key.
• Delete the corrupted file and check if you'll experience the same error.

Method 2

Format the hard drive. You can manually format the hard drive to permanently remove "The file or directory is corrupted and unreadable" error. These are the steps on how to format an external drive:

• Plug the hard drive into your computer.
• Back up all of the files on the hard drive (except for the corrupted file).
• Open File Explorer and then click This PC.
• Click the external hard drive's name, click on Manage tab and then click on Format.
  
• Click Start and then click OK.

Keep us updated with the result.