Windows 10: Why are some of my keys pressing 2 keys at the same time?

Hi so recently my laptop has been pressing two keys at the same time. for example if i were to thpe the letter y it comes up as "hy" this is the same as if i were trying to the h. this also happens with g and t which comes up as "gt". also when i press the volume down botton it also mutes my sound all together. how do i solve this problem?

:)

 

Booting without press any key

@dhievm go ahead and list the model number that gives exact specs/info.


Does it stop right at the Toshiba logo and sit there? Will it sit forever til you press a key, or will it eventually work after so long?

 

Shift Key and Number key cannot be pressed at the same time.

Hello,

There are several factors why you are unable to use the shortcut keys function such as keyboard settings, or if there is an issue with the keyboard itself. To help you resolve this, kindly try the following suggestions:

• You might have selected an input language other than English. To work around with this, go to
  Control Panel > Region and Language and check. You can also check if your keyboard has a language selection available that may need to be changed.
• We suggest as well that you reset the keyboard layout by reinstalling the language and check if it fixes the issue. Follow the steps below:

• Press Windows+R keys and type intl.cpl. Hit Enter.
  
• Go to Administrative tab and click on
  Change system locale button.
• Select the correct language and country from the drop-down box.
• Navigate to the location tab and check if region settings are appropriate.
• Apply the changes and Windows will require a reboot.

Inform us for any updates regarding the issue so we can assist you further.

 

Wrong key presses

List provided in my post #2.

And you can find such lists using e.g. Google of course...

Then any given program may have its own hot keys of course.

And many such can be reprogrammed using 3rd party utilities or e.g. Autohotkey (free).