Windows 10: Why BitLocker locked my computer

I bought brand new Lenovo ThinkPad Notebook. After one year I got blue screen to insert recovery key for BitLocker. I got my PC with pre-installed Windows OS. I haven't link my Microsoft account with BitLocker. Why BitLocker locked my PC now ?

:)

 

Bitlocker frequently locking computers

Thanks for your reply. Unfortunately these suggestions don't really fit our needs. We want to use BitLocker and don't want to disable it. The problem we have is that it locks some of our computers from time to time. Ideally we will make use of BitLocker but not have it blocking our computers.

I have tried:

1. Turning off BitLocker
   
2. Installing all Driver and Windows Updates
   
3. Turning BitLocker back on again
   

Maybe this will help. We will wait and see.

 

BitLocker locks my boss's computer

Hi,

My boss's computer has been locked by BitLocker. The odd part is he uses MS Windows 10 Home. All Microsoft call supports said that is simply not possible to happen. He had no clue when and how that happened.

Anyway, it is now locked by BitLocker. We went through all the methods listed by Microsoft. We went through his MS email address to find the recovery key, the key was not there. We went through his external hard disk, the key was not there either.

What else can we do by not reinstalling Windows and losing all the data in it? And what could cause activating BitLocker by itself?

Please advise.

Choon

Note that My boss's computer is ASUS Expertbook. BitLocker locks both partitions C: and D:.

 

Locked computer

I have been locked out of my computer - it is asking for a Bitlocker recovery key which I do not have and is not listed in my Microsoft account (although several other recovery keys are)

The computer is listed as one of my devices in my Microsoft account but no Bitlocker key.

How can I gain access to my computer?