Windows 10: Why can I not access any 24/7 chat with a Microsoft rep?

The get Help app does not work, and the website will not allow contact either.

:)

 

Microsoft rep didn't help, windows 10 internet worse than ever...

Months ago, I tried to update to windows 10. It did not work, so I left my computer as it was.

I thought that perhaps the glitches were fixed so I tried again. My computer successfully updated to

Windows 10. Only problem is that I can barely access any website(including Microsoft)...get the message..

"hmm can't reach that page". I contacted Microsoft Chat...the first rep said they would help, but I was dropped, so I tried again. The second rep on Chat tried to help, too, even remotely connecting, but the expertise simply wasn't there. I almost feel
as if there is a book or manual they are using that tells them what steps to take, and just like if it were me, if the steps don't work, they don't know what to try next. When the rep ran into a wall, it was me who suggested perhaps the anti-virus programs
loaded were a problem. I truly don't think the well meaning Microsoft Chat employee knew what to do.

Long story short, my computer's internet is virtually non-working. I have tried fixes listed on the Microsoft website. I have looked at countless YouTube offerings, trying to fix it. I updated the driver...then I thought I'd go to Intel and see if I needed
a different driver, but of course, the internet connection was so bad I couldn't complete.

I'm at my wit's end. I think I have to go back to an earlier version of Windows, but I don't even know if that can be done. This is so frustrating, I can't even compute....literally! Any suggestions for a very basic computer user? Not all of us are computer
geniuses. However, it doesn't take a genius to think I made a huge mistake in updating to Windows 10....I should have gone with the saying..."If it ain't broke, don't fix it." I just want to be able to use my internet again! Thanks!

 

How to access Microsoft live chat?

Hello,

I've been trying to access the Microsoft Live Chat for assistance regarding my PC but it does not pop up as a list of available support options. It was working fine when I used it yesterday but now it disappeared as an option? Is there a specific time frame
or something in order to access the live chat?

 

Microsoft Chat

Hi guys!

I wanna know if some of you still remember the Microsoft Chat that came with Win 95 and 98 ?

The only servers available were Comicserv but now they dont work anymore. I rememeber using it still and wer able to log in to channels also available to Mirc.

Does anyone of you know some servers other than ComicServ that are still valid to connect to Microsoft Comic Chat?


Thx *Smile