Windows 10: Why can I not access Microsoft's support? Access denied?

Discus and support Why can I not access Microsoft's support? Access denied? in Windows 10 Gaming to solve the problem; I am trying to contact Microsoft to deal with an account they decided to lock out. And I cannot reach the support website. I just get the following... Discussion in 'Windows 10 Gaming' started by MikeRaffone, Nov 20, 2023.

  1. Why can I not access Microsoft's support? Access denied?


    I am trying to contact Microsoft to deal with an account they decided to lock out. And I cannot reach the support website. I just get the following error when I navigate to the websiteAccess Denied You don't have permission to access "http://support.microsoft.com/" on this server. Reference #18.a49a3b17.1700526724.806d502 The phone support just tells me to go to this website that doesn't work. How can I deal with this if I cannot access the support page?

    :)
     
    MikeRaffone, Nov 20, 2023
    #1
  2. jack63ss Win User

    LAPTOP is not accessible ..... Access is denied.

    I am trying to share a folder on a LAPTOP. I have other a number of other systems that have folders Shared and they work fine, but with this one I get the error "LAPTOP is not accessible ..... Access is denied." when I try to access it from a different Win10 system. So I went thru the entire "How to Share Files and Folders Over a Network in Windows 10" tutorial step by step. File and Print Sharing is enabled, SMB1.0 client & server are running, and Everyone has Full Access to the Share. Still get the error. I have tried it with the Network Public and Private, with the same result. Any suggestions ? Microsoft Windows 10 Home Version 10.0.19042 Build 19042
     
    jack63ss, Nov 20, 2023
    #2
  3. Radney Dri, Nov 20, 2023
    #3
  4. Bree Win User

    Why can I not access Microsoft's support? Access denied?

    LAPTOP is not accessible ..... Access is denied.

    SMB 1.0 is not required for sharing between two W10 machines, only for sharing with older systems such as XP. It's unnecessary here, but having it should not cause issues either. Share permissions set to 'Everyone - Full control' is one thing, but the ntfs permissions on the folder being shared also need to be set to allow access. I always turn off Password Protected Sharing on the PC doing the sharing, leaving it on (the default) often causes 'access denied' on trying to connect to the share. Turn On or Off Password Protected Sharing in Windows 10
     
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Why can I not access Microsoft's support? Access denied?

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