Windows 10: Why can I not access Windows Security when I am an Administrator?

When I click on Windows Security, I get a blank screen. No ability to run Virus scan or anything else for that matter. Why?

:)

 

Your administrator requires a security scan of this item

Hi, thanks for ask!

Try to remove the ghost administrator:

Go to Windows Settings > Accounts > Access work or school

If you see an account listed, click on it and select Disconnect.

If there is no account listed, proceed to the next step.

Go to Windows Settings > Update & Security > Windows Security > Device security

Look for any security policies enforced by your work, and remove them.

If these steps do not work, you may have to perform a fresh install of Windows to fully remove the ghost administrator.

 

How to access administrative settings to authorize the download

Hi James,

Welcome and thank you for posting your query in Microsoft Community.

Please provide us the following information:

• Are you logged in using Local account\ Administrator account?

I suggest you to refer to the suggestion by Ravi.Shankar from the following link.

Redirecting

(Note: Steps applies to Windows 10 as well)

Do update us with the above information, we are glad to assist you further.

 

can't access windows as an administrator

Hi Yongbo,

To address your concern regarding account issues in Windows 10, we recommend creating a new user account using the hidden administrator. To access the hidden administrator, follow these steps:

• On your keyboard, press Windows + X.
• Select Command Prompt (admin).
• Type net user administrator /active: yes (Note: There's a space after "/" and ":").

After performing the steps above, log out to your current account. Then, log in to the hidden administrator. Next, create a new user account by following the steps below:

• On your keyboard, press Windows + I.
• Choose Accounts.
• Select Family & other people tab.
• Click Add someone else to this PC, and follow the onscreen instructions.

Let us know the outcome of the troubleshooting procedure for us to assist you further.