Windows 10: Why can I not leave my family group?

Discus and support Why can I not leave my family group? in Windows 10 Software and Apps to solve the problem; Hello, there.I'm thirteen, soon turning fourteen, and cannot leave my family group. I've tried on my mom's phone and mine to leave, but I can't. When I... Discussion in 'Windows 10 Software and Apps' started by Adelyn Jones, May 1, 2025 at 9:32 PM.

  1. Why can I not leave my family group?


    Hello, there.I'm thirteen, soon turning fourteen, and cannot leave my family group. I've tried on my mom's phone and mine to leave, but I can't. When I tried, it said I wasn't under the statutory age to leave and would need an adult's consent. The problem is, whenever I go on my mom's phone the organizer, it says she is unable to remove me from the family group, citing the same thing. At one point, I was the administrator and tried to leave, and came to the same result. If my mom tries to leave, it says something went wrong and to refresh, even if I try it hours later. It's to the point wher

    :)
     
    Adelyn Jones, May 1, 2025 at 9:32 PM
    #1

  2. Family Organizer Leaving Family Group

    Hello Lee Wilfert,

    Glad to see you in Microsoft Community.

    • If Mother was the administrator of the Family Group, you can exit the Family Group directly, and Mother will automatically become the Family Group organizer.

      If you want to stay in the Family Group, you need to rejoin, either as an administrator or as a regular Family Group member.

      Visit Getting started with Microsoft Family Safety for more details.
    • If Mother was already a member of the Family Group, you need to remove her from the Family Group, then add it again, and need to select "Administrator" when selecting the role.
    Meanwhile, you can dissolve the Family Group, and then let the new organizer send an invitation to re-establish the Family Group. Visit Leave family group or remove members (microsoft.com) for more details.

    If anything is unclear, please do not hesitate to let me know.



    Best Regards,

    | Microsoft Community Support Specialist
     
    Mosken_L - MSFT, May 1, 2025 at 9:34 PM
    #2
  3. John J.D. Win User
    leave a family group

    Hi there!

    I am , a fellow Microsoft user like you.

    To remove yourself from the group, you can follow these steps outlined here: https://support.microsoft.com/en-us/account-bil...

    Leaving or being removed from a family group will not delete Microsoft accounts. However, family groups without an organizer and at least one other family member will be deleted.

    Please let me know if you have any further questions or concerns. Let's work together to resolve the issue.

    Best regards,
     
  4. EdTittel Win User

    Why can I not leave my family group?

    Last member (Adult) unable to leave Family group

    Why not set up an admin account with documented password, add it to the family group? Then you can take your account out, and still have (or leave) an admin/family group access account available. Just a thought/suggestion...
    HTH,
    --Ed--
     
Thema:

Why can I not leave my family group?

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