Windows 10: Why can I not print certain emails and out of Paychex?

My printer is working fine for most everything. It will not print reports out or Paychex.com and it will not print the body of an email out of Microsoft Outlook, yet it will print attachments. It also will print the body of the email from the website.

:)

 

printing attachments in emails

Hi,

For the better clarification of the issue, please answer the following questions:

• 
  Are you getting any error messages while trying to print the emails?
  
• 
  What happens exactly when you try to print an email?
  
• 
  Are you able to print any other document?
  
• 
  How are you accessing emails, through web browser or mail app?
  

I would suggest you to try printing the emails from a different browser.

If the issue still persist, try the troubleshooting steps in the below article and check if it helps.

Fix printer connection and printing problems in Windows

(Steps applies to Windows 10 as well)

Hope you could print the emails after this.

Get back to us for further queries, we will be glad to help you.

 

printing emails from windows 10 error

We suggest that you try printing emails using Internet Explorer while you're on Microsoft Edge. Kindly follow the steps below:

• Open the email website using Microsoft Edge.
• Click on the More actions icon (three dots icon) at the top right corner.
• Select Open with Internet Explorer, sign in with your email account.
• When you're ready to print, press Ctrl + P or click the
  gear icon at the upper right corner of the Internet Explorer and select
  Print on the first menu, and select Print again on it's right menu.
• The Print window will come up. Change the printing information if needed. Click
  Print once you're done.

Let us know if Internet Explorer was able to print an email. We'll further search about this matter.

 

win10 email print problems

Hi,



Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

• Can you print in other Office programs, such as Word, Excel?
• Did you get any error message when it failed to print?
• Are you trying to print using outlook.com or the mail app?
• Have you tried printing pages from any website?

I suggest you to follow the steps below and check if it helps.

Please try resetting the print style first and then check if the issue persists. To do this, please follow:

1. Open an email message, click File > Print.

2. Click Print Options.

3. Highlight the print style you used to print emails and click Define Styles button.

4. Click Reset button.

5. Close the email window and open it again. Try printing to see if the issue persists.



Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist