Windows 10: Why can I not purchase a Windows uodate because the payment method defaults to U.S. instead...

Discus and support Why can I not purchase a Windows uodate because the payment method defaults to U.S. instead... in Windows 10 Software and Apps to solve the problem; The Windows on my Surface Pro corrupted and online helpers suggested a reinstall of Windows 10 followed by purchasing a replacement version. I opted... Discussion in 'Windows 10 Software and Apps' started by IainAJack, Jun 19, 2025 at 12:52 PM.

  1. IainAJack Win User

    Why can I not purchase a Windows uodate because the payment method defaults to U.S. instead...


    The Windows on my Surface Pro corrupted and online helpers suggested a reinstall of Windows 10 followed by purchasing a replacement version. I opted for the Windows 10/11 Pro Update, But when I try to purchase the product, the Microsoft Store defaults to the Country/Region as the United States.. I live in the UK. Any ideas of how to fix this?Iain J

    :)
     

  2. To REMOVE a payment method or switch between payment methods

    To add a payment method or switch between payment methods By default, apps are added to your phone bill when mobile payments are offered. To pay with a credit card instead:

    • On the phone or on windowsphone.com, tap
      Add or switch payment methods on the purchase confirmation screen.
    • Add a new payment method or change the payment method.
    Like always, things are made difficult for the end user

    HOW TO REMOVE A PAYMENT METHOD ?

    I have removed my visa card, but now have my mobile operator listed as a payment method, how to REMOVE this ?
     
    KingJohnEngland, Jun 19, 2025 at 1:09 PM
    #2
  3. not accepting payment

    Hi Ryan,

    One of the factor why you're having issues purchasing an app in Windows Store is due to payment method settings. See this article:

    Troubleshoot problems with payment options
    and follow the suggest troubleshooting steps.

    Let us know what happens after following the suggested troubleshooting steps.
     
  4. Tenforo Active Member

    Why can I not purchase a Windows uodate because the payment method defaults to U.S. instead...

    No payment method.

    Hi Darey2013,



    Thanks for posting on the forum,



    I would suggest to do the following: from your phone go to settings > email+ account > and check the first email on the list under "Microsoft Account", then from your pc log in to this web site

    https://commerce.microsoft.com with the same email and password and check, please, under payment method if you can see your credit card listed, if not click
    on "add payment method" and add your credit card.



    After that restart your phone and check if you can buy an app to test the card.



    Let me know if this helps.



    Regards.



    Gianpaolo
     
Thema:

Why can I not purchase a Windows uodate because the payment method defaults to U.S. instead...

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