Windows 10: Why can this update HP - Printer - 31.1.2001.9295 not install on windows 11?

Every time I tried to install this update. It returned the same message. How can this problem be solved?

:)

 

HP printer update failing

There used to be an HP printer on my friend's computer. When it died they purchased and installed a new printer (not HP) which is working correctly. They also uninstalled the HP printer. As it turns out Windows update has been failing everyday for months trying to update the old HP printer.

Here's what I've checked.

1. Under the printers in the control panel there is no HP printer listed. Just the new printer.
   
2. Under Uninstall a program there is no HP anything listed.
   
3. I found and disabled the HP service running. It stays disabled after restarts, but this issue is still there.
   
4. There are no HP processes running under startup processes. Nothing to disable there.
   

 

Windows Update KB4022725 breaks hp network printer driver

The following steps worked for me:

1. Remove HP printer via classic Control panel>Hardware and Sound>Right click on HP printer to remove it. OR Windows Settings> Devices>Printers and scanners>Click on HP printer in list and Remove device.

2. Remove HP Basic printer driver via classic Control panel> Uninstall a program (Remove e-Print via Windows Settings). OR Windows settings> Apps> HP driver uninstall and HP e-Print uninstall.

3. Open up the run command with the "Windows Key + R" key combo. Type printui.exe /s and click OK opens Print Server Properties.
Click on Drivers tab. Under installed printer drivers look for HP e-Print click on it and click Remove at the bottom and then exit.

4. Open Windows Settings or classic Control Panel and add printer. If your printer is connected to your network via Wi-Fi or Ethernet windows will find it. Select your printer and windows will install the driver.
Do not use printer driver from HP as this will re-install e-Print.

I hope this helps someone.
PS HP sort your software out; many people are using Windows 10 and they don't need to struggle to get HP products to work!