Windows 10: Why can’t I access my mobile hotspot???

I have a mobile hotspot on my iphone. On my old laptop, whenever I couldnt access any wifi networks when i was away from home, “Kelly’s Phone” would show up in the networks list and i could connect to it and use the internet. I recently got a Dell Inspiron 14 7000 also with Windows 10. But now when im away from home, im just screwed. When i click to look at available networks my phone is not listed and i cant even click on the mobile hotspot option. Its grayed out. When i got to settings it wont even let me turn it on. I tried added my phone manually and it said it was successfully added, but clearly its not. What am i missing?


:)

 

NETGEAR Nighthawk 5G Mobile Hotspot Pro arrives at AT&T on Sept. 18

Source: NETGEAR Nighthawk 5G Hotspot Pro Arrives at AT&T Sept. 18

 

Windows 10 Mobile Hotspot Not working

Hi,

Your Bluetooth connection may be enabled which prevents you from setting up your mobile hotspot. To have this addressed, we suggest turning off the Bluetooth connection and see if you're able to set up your mobile hotspot. Follow these steps:

• Open Settings and select Devices.
• Click Bluetooth, then toggle it OFF.

Once done, check if you can now turn on your computer's mobile hotspot. Let us know how it goes.

Regards.

 

Mobile Hotspot

We appreciate that you have tried the suggested steps above. Have you tried to connect other devices to the mobile hotspot on your PC?

Since the issue is still the same, we suggest that you uninstall/reinstall the network adapter driver and check if this will resolve the issue. Follow the steps below:

• 
  Press Windows key + X and click on
  Device manager.
  
• 
  Locate for Network adaptor and click on it expand it.
  
• 
  Right click on the device and click on
  uninstall.
  
• 
  Once you are done uninstalling the driver, restart the computer. It will automatically install the generic network adapter driver.
  

We can also update the network adapter driver. Skip step 3 from the above steps and right click on the device and click on update.

Feel free to post back for any updates.