Windows 10: Why cant i change the input audio format for my Airpods

Whenever I try using the microphone in my AirPods the audio quality is horrible. I tried to fix this issue but the format is stuck on '1 channel, 16 bit, 8000hz Telephone Quality. The format is stuck at this and it wont let me change it. However, the format for the output audio is '2 channels, 16 bit, 48000hz DVD Quality. The audio sounds fine when I'm not using the microphone and I think the problem is with the input audio format. All of my Bluetooth drivers are up to date and I have tried almost everything I can I'm not sure what else to do.

:)

 

My airpods connect to my hp laptop but then I can not make them the default output and input source for audio.

Hello!

I tried the steps that you listed. I have not been able to get audio on the airpods yet, so it has happened every time I have tried to switch audio to airpods consistently for the past week since getting the laptop.

Please let me know if there are any other steps I can take to resolve the issue.

Thank you!

 

Changing Time Format

Hi Mary,

There's a possibility that the set up time format in your computer Basic Input/Output System (BIOS) is military time. To have this checked, you can try to reset the time of your computer through Control Panel. See the steps below on how to do
so:

• Open Control Panel > Clock, Language, and Region >
  Change date, time, or number formats. This would open the
  Region window.
• From there, click on Additional settings at the bottom part. It will open the Customize Format.
• Click Reset; then, OK.

The steps should work; however, if not, we suggest that you contact manufacturer and have the BIOS time checked.

Let us know what happens after doing the suggestions .

 

My airpods connect to my hp laptop but then I can not make them the default output and input source for audio.

Hello!

My airpods connect to my device but then I cannot get them to set as the input/output audio source. They do not show up as an option.

Things I have tried thus far:

• I have used the troubleshooting feature.
  
• Restarted my computer
  
• Paired and unpaired the airpods
  
• looked up different solutions online
  
• Deleted the airpods from bluetooth and reconnected them
  

I am not sure what else to try! All of the other answers online are simple solutions but I have tried them all and still no luck.

Please let me know if there are any known solutions besides ordering a new laptop!

Thank you!

Alex Hunter