Windows 10: Why can't I download app purchased

Why can't I download app purchased?

:)

 

Windows App Store List of Downloaded/Purchased Apps

Unfortunately, your suggestion only lists the apps which are currently installed on my system, not even all of the apps that I purchased. Not much help.

 

Staff Pad in-app Purchase

Hello Sharon,



Thank you for posting your query in Microsoft Community Forums. We are glad to help you.



To serve you better, please share this:

Are you trying to purchase the app from Windows Store?



Try the below methods and check:

Method 1: I would suggest you to run the inbuilt app troubleshooter.

Follow the steps:

• 
  Press “Windows” + “X” and select Control Panel.
  
• 
  Select Troubleshooting and select View all on left hand side of the screen.
  
• 
  Select the App and follow the instruction to troubleshoot.
  

Method 2: I suggest you to follow the steps below to reset the Windows store:

• 
  Press the “Win Logo” + “R”
  
• 
  Type: WSReset.exe and press “Enter”.
  
• 
  Restart the computer and check.
  

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.



Thanks and regards,

Jenith

 

Windows App Store List of Downloaded/Purchased Apps

Hi,

In Windows 8, I could easily go into my account in the Windows Store (apps) and see a listing of all of the apps that I ever purchased & downloaded or the free ones that I downloaded. That was very helpful when I had to reformat my hard drive.

I went looking for that list today. I have Windows 10. Getting to "my account" in the Windows Store was really difficult because it seems to be essentially hidden. Anyway, the only the apps that I purchased were listed. That's helpful, but I need the listing
of free apps that I've downloaded, because there are way more free apps that I own, vs. purchased ones. After trying for an hour, I could not find the list of the free apps I had previously downloaded. It would be great to have access to this listing again.

How do I find this list in Windows 10?

Thanks!