Windows 10: Why can't I download Minecraft Dungeon app on the Windows Store?

Discus and support Why can't I download Minecraft Dungeon app on the Windows Store? in Windows 10 Software and Apps to solve the problem; I have this weird bug. It says it started downloading but never progresses. I have left it for like 4 minutes and it is still like this.... Discussion in 'Windows 10 Software and Apps' started by Dyc_e, Sep 30, 2023.

  1. DYC_E
    Dyc_e Win User

    Why can't I download Minecraft Dungeon app on the Windows Store?


    I have this weird bug. It says it started downloading but never progresses. I have left it for like 4 minutes and it is still like this.

    :)
     
    Dyc_e, Sep 30, 2023
    #1
  2. ADITYA_ROY
    Aditya_Roy Win User

    Minecraft dungeons

    Hi,



    Thank you for writing to Microsoft Community Forums.



    We understand the concern as you are unable to login to Minecraft Dungeons on your PC.
    In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:



    • What is the Windows 10 Version and Build installed? (Type winver
      in Windows search/Run command)
    • Are you signing in with the same Microsoft Account, you used at the time of purchase?
    • What is the complete error message are you receiving while login?


    Meanwhile, we would suggest you to perform these steps and check if the issue persists.



    Step 1: Reset the app.

    1. Press Windows + I key to open Windows
      Settings.
    2. Click on Apps and select
      Apps & feature       from the left pane.
    3. Scroll and look for the Minecraft app.
    4. Select the app and click on Advanced option.
    5. Click on Reset and once you see a tick mark, then relaunch and check.


    Step 2: Fix problems with apps from Microsoft Store

    We would suggest you to refer the steps as mentioned in this article:
    Fix problems with apps from Microsoft Store



    Regards,



    Aditya Roy

    Microsoft Community – Moderator
     
    Aditya_Roy, Sep 30, 2023
    #2
  3. BRINK
    Brink Win User
    Minecraft Dungeons now available on Windows, console and more

    Read more:

     
    Brink, Sep 30, 2023
    #3
Thema:

Why can't I download Minecraft Dungeon app on the Windows Store?

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