Windows 10: Why can't I download windows 11 on my PC when it says its compatible?

Discus and support Why can't I download windows 11 on my PC when it says its compatible? in Windows 10 Gaming to solve the problem; I'm trying to download windows 11 on my PC, at first it didn't meet the requirements as i had to turn on the settings for TMP 2.0 but now i have done... Discussion in 'Windows 10 Gaming' started by lily price, Mar 24, 2025.

  1. Why can't I download windows 11 on my PC when it says its compatible?


    I'm trying to download windows 11 on my PC, at first it didn't meet the requirements as i had to turn on the settings for TMP 2.0 but now i have done that the pc health check app says it's compatible however the update still doesn't show in settings and if I try to download it in other ways my screen stays blank until i turn it off and on a few times and then it goes back to windows 10. Is there anything else I could try?

    :)
     
    lily price, Mar 24, 2025
    #1
  2. moxojo Win User

    Splash screen says "this PC is unable to run windows 10" - Compatibility report says "You're Good to Go"

    I have a weird issue where the Windows 10 App is giving different information depending on what screen I am on.

    When I first open the app it says "Unfortunately, this PC is unable to run Windows 10" (See screen shot below)

    Why can't I download windows 11 on my PC when it says its compatible? 417c1062-34da-41e9-843b-b5111b291b3d.jpg

    So I click on the "View Report" to check the compatibility issue and I get a clean bill of health saying "You're good to go, Your PC will work with Windows 10"

    Why can't I download windows 11 on my PC when it says its compatible? 8b9e6d02-5777-481b-a89e-f31c7793461d.jpg

    What gives? I have not seen the temp folder showing that any files are getting downloaded in preparation for an install.

    Background:

    • The first time the compatibility report ran I had the widely reported issue of the CPU being reported as incompatible. I followed the instructions for forcing the patch for the App to be installed and I forced the compatibility checker to be re-run by following
      the steps over here How to Fix: CPU Not Compatible with Windows 10 Error (steps that are also suggested on this forum)
      • for whatever reason I got a confirmation saying that the compatibility checker had run in the command prompt but when I opened the app the last run day was from over a month ago and it still listed my CPU as being incompatible
      • Tried several more times with the same result
    • When the Launch date happened the App must have run itself as the "last run" date changed to 7/29 and the compatibility check says I am all good. But the splash screen still says this PC is unable to run windows 10
    • Uninstalling the app and re-downloading the necessary KB's doesn't fix the problem
    System info:

    • Lenovo W520 4270CTO
    • CPU: i7-2960XM @ 2.70 GHz
    • Video Card - Intel HD Graphics
    • Video Card Discrete - NVIDIA Quadro 2000M
    • Windows 7 SP1 64 bit
    Any thoughts / suggestions? Thanks!
     
    moxojo, Mar 24, 2025
    #2
  3. Bert22306 Win User
    Windows 11 says compatible, but in instalation says it isnt?

    The very first step, before running the buggy PC Health Check app, is to see if your CPU is on the approved list for Windows 11. Is it?
     
    Bert22306, Mar 24, 2025
    #3
  4. Why can't I download windows 11 on my PC when it says its compatible?

    Windows 11 PC Health Check says my Intel Core i7-770HQ is not compatible

    Hi, the Windows 11 PC Health Check says my Intel Core i7-770HQ is not compatible. This is not possible.

    I checked the list of processors that are compatible and mine is on that list.

    Can some please get back to me on this?

    Thanks,

    Roland
     
    RolandMoss, Mar 24, 2025
    #4
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Why can't I download windows 11 on my PC when it says its compatible?

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