Windows 10: why can't I find a bluetooth device on my laptop

Discus and support why can't I find a bluetooth device on my laptop in Windows 10 Gaming to solve the problem; I'm trying to find a bluetooth icon on my laptop but I can't find it. Guys please help. I'm also trying to transfer files from the laptop to my phone... Discussion in 'Windows 10 Gaming' started by Victor Kiarie, Dec 30, 2023.

  1. VICTOR KIARIE
    Victor Kiarie Win User

    why can't I find a bluetooth device on my laptop


    I'm trying to find a bluetooth icon on my laptop but I can't find it. Guys please help. I'm also trying to transfer files from the laptop to my phone but they are not debuging ?

    :)
     
    Victor Kiarie, Dec 30, 2023
    #1
  2. GEMZON MAR
    Gemzon Mar Win User

    Bluetooth device migration.

    Hi FredOlson1,

    Sounds like a Bluetooth driver conflict to me. Did you make any changes on your laptop prior to the issue? What is the build and version of your Windows 10? In the meantime, kindly follow the steps below:

    Step 1: Lets remove the Megacra sound bar from your Bluetooth device list.

    1. Select Start > Settings > Devices >
      Bluetooth & other devices.
    2. Select the paired Bluetooth device that you want to remove > Remove device >
      Yes.

      Restart your laptop.

    Step 2: Download and install the latest Bluetooth driver directly from Dell support website.

    Step 3: Pair again your Bluetooth device to your laptop. Kindly check for the device manual for the instructions.

    You may also want to check this article for the list of troubleshooting steps to fix Bluetooth connection issues.

    Kindly update us with the results.
     
    Gemzon Mar, Dec 30, 2023
    #2
  3. XYLEE DEL
    Xylee Del Win User
    Bluetooth device is shown as not present.

    Hello Dominika,

    Thank you for getting back to us. Since the issue still persists after following the steps on the article above, we'd like to know more. Kindly answer the following questions:

    • Did you checked whether the Bluetooth device is listed under hidden devices in Device manager?
    • What is the make and model of your Bluetooth device?
    • Can you tell us the specific bluetooth devices that you're using on your Windows 10?
    • Have you checked whether the Bluetooth driver is listed under installed programs under Programs and features?

    Meanwhile, we suggest that you check if the Bluetooth services is enabled by following the steps below:

    • Press Windows + R keys on the keyboard, type services.msc and press OK.
    • Right click on Bluetooth Support service and select
      Restart.
    • Right click on Bluetooth support service and select Properties
      and check if the startup type is Automatic.

    We'll be waiting for your response.
     
    Xylee Del, Dec 30, 2023
    #3
  4. AMENESES54
    ameneses54 Win User

    why can't I find a bluetooth device on my laptop

    Cannot use bluetooth device

    mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm
     
    ameneses54, Dec 30, 2023
    #4
Thema:

why can't I find a bluetooth device on my laptop

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