Windows 10: Why Can't I find messenger on microsoft store?

I search for messenger in the microsoft store but I can't find it. I can only find it when I go to the webpage, I click to open in microsoft store app, it brings me there but I cannot click get, its grayed out, not blue.

:)

 

Microsoft store keeps failing to download Facebook Messenger

Three of your four suggestions have been tried in vain - only the 'firewall not blocking store' has not been tried for lack of instructions.
I have researched this extensively. Somewhere, I got the idea that there should be a \windows\winstore\ folder. I have been unable to 'put that back'.
When I enter Facebook Messenger into Store's SEARCH box, I get 46 results. When I click on the one called MESSENGER
it starts downloading, then produces an error message : I have attached a shot of what I got just now, but 'often' it would start, then end in an error, quoting a code that I can not NOW produce.

 

Messenger not supported anymore on Windows Phone

Hi Jane,

The Messenger app may not be updated on the Store app, or the phone's software is malfunctioning. For us to resolve this, please answer the following questions:

• Are you getting an error message or code?
• Have you checked if there's an available update for the Messenger app on the Store app?
• Have you tried uninstalling and reinstalling the Messenger app?
• What troubleshooting steps have you tried so far?

Regards.

 

Facebook messenger app

Hi,

Thank you for writing to Microsoft Community Forums.

I understand you can’t get FB messenger to work on your PC. It can be difficult when something does not work as expected. We are here to help you fix the issue. We will work as a team and get this sorted out.

To isolate your concern with the FB messenger,
we would need some information.

1. Are you aware of any changes made on your computer before this issue occurred?
   
2. What is the error message you are receiving while using messenger?
   
3. Did you download Facebook messenger from Microsoft store?
   
4. Which build of Windows 10 is running on your system?
   

Press the Windows logo key +
R, type
winver in theOpenbox, and then select
OK to find out which version of Windows your device is running.

I suggest you to try the following methods and check:

Method 1: Fix issues with app downloaded from the Microsoft Store.

I would suggest you to refer the article to
Fix problems with apps from Microsoft Store,
please follow the steps in the article and check if it works for you.

Method 2: Run Sfc scan.

System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files.

I suggest you to run the
System File Checker (SFC) scan to fix any corrupted files.

We await your response.

Thanks,

Suman.B

Microsoft Community - Moderator