Windows 10: Why can't I get my 12 month free Microsoft 365 personal activated on my windows 11 laptop

Chloey Jenkins · Jan 31, 2023

I just bought a new gateway laptop that came with a free 12 month subscription of Microsoft 365 personal. I can't get it activated.

:)

MelNit · Jan 31, 2023

My 12 month subscription code for Microsoft 365 Personal will not renew on my Microsoft Family Account

I originally subscribed to Office 365 Family and got a free month subscription. Because of security reasons, instead of using my credit card to continue with my purchase, I bought a 12 month card at the local Staples store. By accident, I got a subscription
for Personal, not Family and now its saying there's an error and cannot use my product key. Is this because I got the free month? How do I apply my purchase to my account?

Brink · Jan 31, 2023

Office 365 Home and Personal Licensing and Activation Improvements

Since launching Office 365 to consumers, we have heard feedback from customers about the challenges in installing and using their office subscription across multiple devices. The first step in addressing this issue happened in October 2018, increasing a single user’s device limits to five (meaning they can concurrently use five devices) for Office 365 Home and Office 365 Personal. Our next step in simplifying use across multiple devices will streamline the activation of a user’s device.

Beginning in May, we rolled out the following changes to customers on PCs, followed by Mac devices in July.

For customers, here’s what stays the same:

Sign in to activate Office: Users will continue to sign in to activate Office on their devices. When single sign-on is enabled, Office detects the user’s credentials and activates Office automatically.

Sign-in limits: Users will be able to install Office 365 on all their devices and be signed in to five at the same time. This includes any combination of PCs, Macs, tablets, or phones.

It's important to stay signed in while you use Office on your device. This is what keeps your Office installation activated and ready to use.

Here are the changes that you may notice:

No more prompts to deactivate: Users can install Office on a new device without being prompted to deactivate Office on another device.

Automatic sign-out: When a user reaches the sign-in limit (five devices), instead of being prompted to deactivate, the user will be automatically signed out of Office on the device where Office has been least recently used. The next time the user starts Office on that device, the user will be prompted to sign in to activate Office.

For more information on how sign-in works on devices where Office 365 is licensed, please visit this support article: https://support.office.com/en-us/article/how-sign-in-works-in-office-365-1d646e83-1585-4278-8daf-d4a...
Click to expand...

Source: https://techcommunity.microsoft.com/...on/ba-p/788745

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Brink · Jan 31, 2023

Office 365 Home and Personal Licensing and Activation Improvements Office

Since launching Office 365 to consumers, we have heard feedback from customers about the challenges in installing and using their office subscription across multiple devices. The first step in addressing this issue happened in October 2018, increasing a single user’s device limits to five (meaning they can concurrently use five devices) for Office 365 Home and Office 365 Personal. Our next step in simplifying use across multiple devices will streamline the activation of a user’s device.

Beginning in May, we rolled out the following changes to customers on PCs, followed by Mac devices in July.

For customers, here’s what stays the same:

Sign in to activate Office: Users will continue to sign in to activate Office on their devices. When single sign-on is enabled, Office detects the user’s credentials and activates Office automatically.

Sign-in limits: Users will be able to install Office 365 on all their devices and be signed in to five at the same time. This includes any combination of PCs, Macs, tablets, or phones.

It's important to stay signed in while you use Office on your device. This is what keeps your Office installation activated and ready to use.

Here are the changes that you may notice:

No more prompts to deactivate: Users can install Office on a new device without being prompted to deactivate Office on another device.

Automatic sign-out: When a user reaches the sign-in limit (five devices), instead of being prompted to deactivate, the user will be automatically signed out of Office on the device where Office has been least recently used. The next time the user starts Office on that device, the user will be prompted to sign in to activate Office.

For more information on how sign-in works on devices where Office 365 is licensed, please visit this support article: https://support.office.com/en-us/article/how-sign-in-works-in-office-365-1d646e83-1585-4278-8daf-d4a...
Click to expand...

Source: https://techcommunity.microsoft.com/...on/ba-p/788745

Tweet

— Twitter API (@user) View on Twiiter
Click to expand...

Windows 10: Why can't I get my 12 month free Microsoft 365 personal activated on my windows 11 laptop

Why can't I get my 12 month free Microsoft 365 personal activated on my windows 11 laptop

Why can't I get my 12 month free Microsoft 365 personal activated on my windows 11 laptop

Why can't I get my 12 month free Microsoft 365 personal activated on my windows 11 laptop

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