Windows 10: why can't I have a second face id for logging into my machine?

this isn't NORAD, I don't need dumb annoying hurdles of security. if i want it "less" secure, you should give me that option. why, in the year of our Lord 2024, is Windows behaving like Apple when their strength has always been LETTING PEOPLE USE THER MACHINE HOW THEY WANT

:)

 

how do I get machine id for activation purposes?

Hi Fred,

Machine ID also known as Product ID is being used to identify the device. We suggest following the steps below to get the product ID of your device:

• Type about your PC on the search box.
• Look for the Product ID.

Get back to us if you need further assistance.

 

Pin and face ID reset

Hi Jaspreet,

I tried the method you suggested but the issue still remained. I had to set up a new pin and face ID.

 

Face ID not working in Surface Pro 6

Hi,



Thank you for writing to Microsoft Community Forums.



We understand that you are unable to use the Face ID on your Surface Pro 6, we will look into this for you. We would like to know if you are aware of any changes on the computer recently.



However, I suggest you to refer the steps mentioned below and check if that helps in resolving the issue:



Method 1: Resetting Windows Hello Biometric Database



You can try resetting the Windows Hello Biometric Database and check if that helps. Please follow the steps mentioned below:

1. Press Windows key + R, to open
   Run dialog box.
   
2. Type services.msc and click on
   OK.
   
3. Look for Windows Biometric Service, double click on it and click on
   Stop.
   
4. Now, go to C:\Windows\System32\WinBioDatabase, take a backup of all the files inside the
   WinBioDatabase folder.
   
5. After taking a backup of the files, delete all the files.
   
6. Now, open Services by following step 1 and 2, and restart the
   Windows Biometric Service.
   
7. Go to Start >> Settings >> Accounts >> Sign-in options and register the Face data again.
   

Method 2: Installing Windows Hello Face Driver



If method 1 didn’t help. You can try to reinstalling the Windows Hello Face Driver. Follow the steps mentioned below:

1. Press Windows key + E, to open
   File Explorer.
   
2. Navigate to C:\Windows\System32\WinBioPlugIns\FaceDriver
   
3. Look for HelloFace.inf and
   HelloFaceMigration.inf file, right click on each file and select
   Install.
   
4. Restart the computer.
   

For additional information, you may also refer the article
Troubleshoot problems with Windows Hello on Surface.



Let us know how it goes.



Regards,

Nikhar Khare

Microsoft Community - Moderator