Windows 10: Why can't I login in to my laptop

I was using my laptop like normal then my computer gave a blue screen saying something was wrong and it shut off on its own. I turned it back on, and every time I clicked on the lock screen to pull up my pin/login, it'll refresh back to the blank lockscreen. Occasionally it'll pull up the wifi/ accessibility/ power icon but I can't select them and it only stays for a brief moment before refreshing back to the lock screen. So I can't restart the computer using the screen power icon. I have tried using ctrl+alt+delete and pressing random keys but nothing has availed. I've manually restarted my c

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Can't login to new computer w/Windows 10

Hi,

Thank you for your reply.

• 
  Are you able to login to Microsoft Account on Web?
  
• 
  Have you installed any language pack?
  

I suggest you to follow the steps below and check if it helps.

Step 1: I suggest you to select the appropriate language in login screen at the bottom right corner and check if it helps.

Steps 2: Use On-screen keyboard in the login screen to login and check if it helps.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

 

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Hey Fits

Can you list a few helpful hints for T ski ,maybe a step by step how to OR what to look out for*Cool