Windows 10: Why can't I open document files in Microsoft 365 Office?

Discus and support Why can't I open document files in Microsoft 365 Office? in Windows 10 Software and Apps to solve the problem; Good evening, I encountered a problem that creates inconvenience when working with documents: when opening a document, it wants to choose in which... Discussion in 'Windows 10 Software and Apps' started by Арсеній Ночевний, Aug 14, 2023.

  1. Арсеній Ночевний
    Арсеній Ночевний Win User

    Why can't I open document files in Microsoft 365 Office?


    Good evening, I encountered a problem that creates inconvenience when working with documents: when opening a document, it wants to choose in which program to open it, but Microsoft 365 is not in the list. "Catastrophic Failure" error in my opinion due to UWP app. I can edit documents like this: open onedrive.live.com, select the document and open, but it's inconvenient. Details: I'm running Windows 11 with the latest updates, it's been quite a while since I last edited documents, so I can't say exactly when it happened. Also, for some reason I can't upload the image here directly, so I'm l

    :)
     
    Арсеній Ночевний, Aug 14, 2023
    #1
  2. ESMORAX
    esmorax Win User

    Windows 10 Office 365 cannot open files from: recent file list

    Thanks for the tip! I followed all above steps.

    So far I can open files from the Recent files list when I enter Word itself, however I still am unable to open any documents using the Word icon pinned to the taskbar:

    Why can't I open document files in Microsoft 365 Office? 110128d1485973971t-windows-10-office-365-cannot-open-files-recent-file-list-2016_11_14_21_07_051.png



    -
     
    esmorax, Aug 14, 2023
    #2
  3. KARI
    Kari Win User
    Windows 10 Office 365 cannot open files from: recent file list

    OK, the files are not corrupt.

    I've had same kind of issue a few times, luckily not too often, and the only thing I have found to fix it has been to clear the list of recent files (right click and select Clear unpinned Documents):

    Why can't I open document files in Microsoft 365 Office? 110086d1485973971t-windows-10-office-365-cannot-open-files-recent-file-list-image.png



    Why can't I open document files in Microsoft 365 Office? 110087d1485973971t-windows-10-office-365-cannot-open-files-recent-file-list-image.png


    When done, open the documents browsing to them (Open Other Documents ) and let the list be repopulated:


    Why can't I open document files in Microsoft 365 Office? 110088d1485973971t-windows-10-office-365-cannot-open-files-recent-file-list-image.png
     
    Kari, Aug 14, 2023
    #3
  4. KARI
    Kari Win User

    Why can't I open document files in Microsoft 365 Office?

    Windows 10 Office 365 cannot open files from: recent file list

    Can you open those documents from File Explorer? I mean if you double click an Office document in Explorer, does it open normally in Word / Excel / PowerPoint?

    If you save your Office documents on OneDrive, can you open them on desktop Office apps when Edit in Word / Excel / PowerPoint is selected in browser:


    Why can't I open document files in Microsoft 365 Office? 110061d1485973971t-windows-10-office-365-cannot-open-files-recent-file-list-image.png


    ... and allowing OneDrive to open desktop Word / Excel / PowerPoint:

    Why can't I open document files in Microsoft 365 Office? 110064d1485973971t-windows-10-office-365-cannot-open-files-recent-file-list-image.png
     
    Kari, Aug 14, 2023
    #4
Thema:

Why can't I open document files in Microsoft 365 Office?

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