Windows 10: Why can't I remove the account from my device?

Discus and support Why can't I remove the account from my device? in Windows 10 Customization to solve the problem; Hi. I removed my device laptop from my brother's Microsoft account in the internet. But his account still shows up in the settings of my laptop and... Discussion in 'Windows 10 Customization' started by Amin Ab Azarsa1, Aug 28, 2024.

  1. Why can't I remove the account from my device?


    Hi. I removed my device laptop from my brother's Microsoft account in the internet. But his account still shows up in the settings of my laptop and there's no remove button in it both in Email & accounts and Your info. I have Windows 10. Of course, I have my own account too. But I want only my account to be in the device. Not his.How do I remove the account from the device as well?

    :)
     
    Amin Ab Azarsa1, Aug 28, 2024
    #1
  2. Vesao Win User

    Remove account

    I suggest you backup your personalized files first before removing the account.
    To delete an account, follow these steps:
    1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
    2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:
     
    Vesao, Aug 29, 2024
    #2
  3. Remove Devices

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that you are facing issues while removing the device from your Microsoft account as it keeps popping back after removing.



    It could be possible that the device was using OneDrive with the same Microsoft account and that might be the reason you are able to see the device listed under your profile. I would suggest you to remove the device from OneDrive
    and see if that helps.



    You can follow the steps to remove the device from OneDrive.



    1. Login to
      https://onedrive.live.com
      .
    2. Now on the left hand pane click on PC’s.
    3. Now click on the devices that are listed under PC’s and on the right hand side click on
      Remove PC.


    If the issue persists, please get back to us with the results of the troubleshooting steps to assist you further.



    Regards,

    Prakhar Khare

    Microsoft Community – Moderator
     
    Prakhar_Khare, Aug 29, 2024
    #3
  4. Why can't I remove the account from my device?

    How to permanently remove laptop device from my Microsoft account

    At this location Manage devices used with your Microsoft account - Microsoft Support I found these instructions:

    If you don't use a device but it still appears in your devices list, here's how to remove it:

    • Go to account.microsoft.com/devices, sign in, and find the device you want to remove.
    • Select Show details to see info for that device.
    • Under your device's name, select More actions > Remove.
    • Review your device details, select the check box, I'm ready to remove this device, then select Remove.

    I successfully completed Steps 1 and 2 but could not find Step 3 -
    Under your device's name, select More actions > Remove

    So it seems that these instructions no longer apply.

    I want to remove this laptop from my account because I no longer have it.

    Suggestions appreciated.

    Thanks
     
    Frank.White, Aug 29, 2024
    #4
Thema:

Why can't I remove the account from my device?

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