Windows 10: why cant i reset my pc how to check if there are any apps blocking that

Help everytime i want to reset it says there were some problem with resetting your pc

:)

 

blocking apps

Hi,

Thank you for posting your query on Microsoft Community.

I suggest you to follow the below steps and check if it helps:

• Log in to https://familysafety.microsoft.com/ using your Microsoft Email account.
• Find the user that is correspond to the computer account on the Windows that you are having issue with.
• Click on "App Restrictions".
• Under App Restrictions, click on "App list".
• Here, you can Allow or Block the Apps/Games that you want.

Please let us know if you need further assistance.

Thank you.

 

missing apps after reset to the PC

Hello,

Thank you for posting in Microsoft Community.

I understand that you have lost some apps after performing a reset to your PC. We will help you.

• Are you not able to access the Windows store?

Before performing reset ensure you must have to select
Keep my files. It will do the following,

• 
  Reinstalls Windows 10 and keeps your personal files.
  
• 
  Removes apps and drivers you installed.
  
• 
  Removes changes you made to settings.
  
• 
  Removes any apps your PC manufacturer installed. (If your PC came with Windows 10, apps from your PC manufacturer will be reinstalled.)
  

So as you have performed the reset to your PC the apps are missing. We suggest you to download the applications again and check if it helps.

 

Blocked app is still playable, and doesn't look like it's staying blocked on the list

Hi Courtney,

Thank you for posting your query on Microsoft Community. Let me assist you.

• Is the child account signed in as a local or a Microsoft user account?

I suggest you to check the Firewall settings on the system.

Steps:-

• Block the app from Recent Activity.
• Press “Windows Key + X” and select Control Panel.
• Go to System and Security and select Windows Firewall.
• Click on “Allow an app through Windows Firewall”.
• Select Firewall Settings and check the status of the app there.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.