Windows 10: why can't I see files and documents in preview pane now

I am unable to see my preview pane of a document in my folder. it worked earlier, now it does not.

The view preview is on.

:)

 

preview/details pane in explorer

Hi,

Setting the Preview pane to show or hide in File Explorer will apply to all folders. If you wish to hide the Preview pane in File Explorer, we suggest that you follow the steps below:

• Open File Explorer.
• Tap on View tab.
• Click Preview Pane to view/hide it.

We would appreciate it if you could get back to us and provide us your feedback.

 

Video in the preview pane

Aileen,

Thank you so much for your reply.

What I really need to know is how get the video to play in the preview pane. Prior to Windows 10, this worked wonderfully and was an asset. Now, it requires making changes to the Windows registry - not recommended due to the enormous amount of issues with
Windows 10.

Any other suggestions?

 

Video in the preview pane

Hi,

To enable the Preview pane, open File Explorer and follow these steps:

• 
  In the File Explorer window, click the View
  tab.
  
• 
  In the Panes section, click the Preview Pane button. The Preview pane is added to the right side of the File Explorer window.
  
• 
  Select several files one by one to preview their contents. You can preview their contents if they are text, images, or videos.
  

Let us know if you need further assistance.