Windows 10: Why can't I talk to a human being

I can't find a way to reach a human being via phone or email. Why is it so difficult to contact an actual person?

:)

 

how do I get to talk to a human at Microsoft?

how do I get to talk to a human at Microsoft?

 

cortana won`t talk to me

Hi Steven,

Thank you for posting in Microsoft Community.

It's unfortunate that you are facing this issue. Let me assist you to resolve the issue.

I appreciate if you could answer few questions to narrow down the issue and to provide you better assistance.

• Check and verify if Cortana is activated?
• Does Cortana search and gives any output/result on screen?
• Is the Language and region settings set to valid value?
• Check and verify if Cortana available in your region?

Method 1:

I suggest you to try to turn Cortana off and then try turning it on back and check if she talks. Refer to the steps below to turn Off and On Cortana:

• Open Cortana.
• Click the hamburger button in the top left of the window.
• Go to Settings and click on off.
• Follow the same steps to turn it on.
• Check if issue persists.

I would suggest you to refer to the article given below and check if that helps.

Cortana & search

Windows help & learning

Hope this information helps, let us know the status of the issue

 

how do I get to talk to a human at Microsoft?

Even if you do succeed in talking to a human being ... that will most likely be a third-party contractor hired by Microsoft to read from flowcharts and reference manuals. They are polite to a fault, but most don't have the knowledge or the authority to help
you. Don't ever let one of those jokers remote into your computer.