Windows 10: Why can't OneDrive sign me in on my Samsung device

My OneDrive App will not sign me in on my Samsung device: Everytime I try to log into my OneDrive it says password is incorrect, the same password I logged in here to post this question. Another thing I tried to uninstall there is no option to do that for some reason, secondly it shows there is an update on the Play store, but it's refusing to install. I have my work in OneDrive and without access to it on my mobile device it cripples my work. How can I fix this problem, I tried all proposed solutions I met, none worked.

:)

 

OneDrive Personal Vault - accessing from Android device

I am trying to access my OneDrive Personal Vault using my Samsung Galaxy S10 smartphone.
Whatever I try I end up with a screen telling me to create a Personal Vault, rather than opening the existing one, which was in fact the 'starting point'.

Steps taken:
- sign in using my Outlook account
- select verification method (send a code to my gmail account)
- paste that into the verification screen

After clicking [Verify] I get this "Create a Personal Vault"-screen.

Any suggestions?





Windows 10 x64
Office 365, Outlook Exchange

 

Windows 10 - OneDrive

Right click on the app and one of the properties has an option to not automatically start it. Uncheck, restart the computer, and it should stop. If you want to go another step further, find the OneDrive app in the start menu, right click on it and uninstall.

If that is still insufficient, there is a batch uninstaller for OneDrive available online. I can copy the code here if you need it.

 

signing into onedrive

Hi JoelDavial,

Thank you for writing to Microsoft Community Forums.

I understand that you are unable to sign in to OneDrive on your Surface Pro. We do have a dedicated team, which supports issue related to OneDrive. Meanwhile you can try the following steps and check if that helps.

I would suggest you to check if you are able to login to
OneDrive
website. If you are able to login to the website, then please try downloading the
latest version of OneDrive
and check if that helps.

However, if the issue persist I would suggest you to contact OneDrive support team. You can follow the steps below to contact the OneDrive support team.

Sign in to OneDrive.com from any browser, click the '?' help icon on the top banner of the page and select
Email OneDrive support. Submit your question and follow the prompts to request support.

Thanks,

Suman.B

Microsoft Community - Moderator