Windows 10: Why cd rom is not working

Why DVD RW is not working * Moved from Community Center

:)

 

CD rom

Hi Eugenia,

There are numerous reasons for your CD ROM not to be recognized by your system like corrupted registry entries, outdated drivers, or hardware issue. To isolate such issue, we'd like to ask a few questions:

• Which build and version of Windows 10 is currently installed on your computer? To check, click the
  Start > Settings > System >
  About.

• Are you getting any error messages?
• Were there any changes made on your computer settings prior to this issue?

You can also follow the steps
here. The article lists all troubleshooting steps suitable for issues in recognizing CD drive.

We look forward to your response.

 

DVD/CD Drive Saying CD-Rom

My Dvd drive is listed in my device manager however it is set as cd rom in the description, it also wont open and is not set as my default drive, any suggestions?

windows 10 if that changes anything

 

CD-ROM doesn`t work with win 10

Hi,

Welcome and thank you for posting your query in Microsoft Community.

Apologize for the difficulties that you're experiencing in Windows 10.

Not to worry, we’re here to help you out.

• 
  What is the make and model of the computer?
  

This might have occurred due to corrupted\outdated DVD\CD-ROM driver.

Let us try the following steps, and check if it helps.

Step 1: Try updating the DVD\CD-ROM drives from device manager.

• Press Windows key + X and click on
  Device Manager.
• Expand DVD\CD-ROM drives.
• 
  Right click on the driver select
  Update Driver Software.
  
• 
  Restart the computer.
  

Step 2: I suggest you to check and install if there is any latest firmware update for DVD drive from the computer manufacturer.

Also, see: Your CD or DVD drive is not recognized by Windows or other programs

(Applies to Windows 10 as well).

Disclaimer: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these
steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, follow the steps to do the same:

• Press Windows key + R.
• Type regedit in the run box.
• Locate and click the key or subkey that you want to back up.
• Click the File menu, and then click Export.
• In the Save in box, select the location where you want to save the backup copy to, and then type a name for the backup file in the
  File name box.
• Click Save.

Hope it helps.

Do update us with the details, we are glad to assist you further.