Windows 10: Why Could My Computer Be Asking For My Recovery Key?

Recently my computer has been locking itself at random. Whenever I turn it on, it always asks for my BitLocker recovery key. Aside from this, it works fine and there's nothing else out of the ordinary that I can notice. Still, it's a pretty big inconvenience to have to input the key every time I turn it on, and it makes me wonder if there's some deeper issue that needs to be addressed.

What could be causing this?

submitted by /u/ScoutisaSniper
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:)

 

Recovery Key

Hi Raymond,

For us to properly assist you with your concern about the recovery key, kindly answer the following questions:

• Have you recently performed a reset or refresh of your Windows 10 computer?
• Is your computer connected to a domain?
• Are you referring to Bit-locker recovery key? If yes, kindly refer to the article below:
  
  BitLocker recovery keys: Frequently asked questions

We're looking forward to your response.

 

Asking for Bitlocker recovery key on login

So I was playing with BIOS settings for reformatting my laptop and reinstalling Windows using bootable USB drive. I didn't succeed and I probably did something stupid. Now I'm not able to login into my laptop. It's asking me for bitlocker recovery key on both disabled and enabled settings of secure boot.

On "Enabled" setting, it says "Bitlocker needs your recovery key to unlock your drive because Secure Boot policy has unexpectedly changed."




On "Disabled" setting, it says "Bitlocker needs your recovery key to unlock your drive because Secure Boot has been disabled. Either Secure Boot must be re-enabled, or Bitlocker must be suspended for Windows to start normally."




I don't have a recovery key. I don't remember setting one. I even searched for it in my Microsoft account. My device (ASUS X205TA) is listed but the recovery key is not.

Note that I don't have any useful data in the laptop, so I'd be fine with reinstalling windows even if I loose all the data. I just want to be able to use my laptop again.

 

I need recovery key from another computer

Hi Alwyn,

A product key is used when activating a software.
To help us determine the appropriate troubleshooting steps
that can resolve your concern, we would like to ask the following questions:

• What is the make and model of your device?
• Have you made any recent changes before you encountered this issue?
• What troubleshooting steps have you done so far to resolve your concern?

In addition, we’d like to request for a screenshot of the exact message where it prompts you to type a recovery key.

We look forward to your response.