Windows 10: Why did my Asus Vivobook X15027A suddenly lose internet connection and fail to detect the...

yestarday i was using my Asus Vivobook X15027A and suddenly my computer lost internet connection, and the internet icon was disabled, unable to detect any other network connections, it gave me an error saying "you're connected using a virtual network adapter that we can't test", i tried reinstallig the network adapter driver, but it can't even detect it, i checked for hardware issues, but there are no hardware problems, if anyone could kindly help me, thank you

:)

 

ASUS Releases the Touch-Powered ASUS VivoBook S500

ASUS is excited to announce immediate availability of the VivoBook S500 in North America. ASUS VivoBook S500 showcases an attractive, durable, and portable 15.6" design that includes a 3rd generation Intel Core processor for excellent multitasking performance, touch enabled high-definition display, ASUS SonicMaster audio, and hybrid SSD/HD drive options.

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Availability & Pricing – North America
Suggested MSRP pricing of the ASUS VivoBook S500 starts at $699 or higher depending on model configuration. Availability is immediate at leading resellers in North America.

 

losing internet connection

Hi,

Sorry for the inconvenience caused.

Please let us know if you receive any error code or error message.

Try the following methods and check if it helps:

Method 1: Run the Internet Connections troubleshooter.

Follow the below steps:

1. Type troubleshooting in the search bar.

2. Select Troubleshooting.

3. Select View all on the top left corner.

4. Click on Internet Connections.

5. Follow the on-screen instructions to run the troubleshooter.

If the issue persists then follow the below method.

Method 2:

I suggest you to update the Network adapters driver from the Device Manager.

Follow the below steps:

1. Right click on Start button and click on
Device Manager.

2. Expand the
Network adapters driver from the list.

3. Right click on the driver and click on
Update driver Software.

I suggest you refer the help article below as well.

Fix Wi-Fi connection issues in Windows - Microsoft Support

Hope this helps. Get back to us for any further queries on losing Internet connection. We are happy to help!

 

Trackpad/ Touchpad issue in ASUS VivoBook K15EP

I have asus vivobook 15 K15EP model. I have an issue with the touchpad as suddenly sometimes it stops working i had performed all the steps mentioned at asus site for fixing reinstalled the drivers, resetting the ec, bios update, restart everything but the cursor works for a while sometimes (sometimes for a longer duration max upto 5 hrs) then stops, lags, and then disappears and now all of a sudden touchpad is disabled, driver not found... How to fix this problem???