Windows 10: Why did my computer force a restart?

I just ran into the "Blue screen of death" where my computer suddenly ran into a problem and needed to restart. I checked the Reliability Monitor, but did not get an explanation. I can only assume it was because of the update I did the day before, but I can't be sure. Here is the problem signature:


Problem signature
Problem Event Name: BlueScreen
Code: d1
Parameter 1: 98
Parameter 2: 2
Parameter 3: 0
Parameter 4: fffff8071d6b54d4
OS version: 10_0_18363
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.18363.2.0.0.768.101
Locale ID: 103

:)

 

Windows 10 infinite restart black screen

Thank you john for all of your help i decided to get the usb my computer came with and factory reset it i didnt have anything that personal or valueable so its ok thanks for the help though i appreciate it

 

Computer crashes and restarts periodically

Hello Kurt,

Thank you for posting your query in Microsoft Community.

I will be glad to help you with the issue you have with the computer. I understand the frustration when things don't work the way it should.

What is the make and model of your computer?

What is the anti-virus program on the computer?

I suggest you to try the following steps:

Uninstall and Reinstall the Graphics Card Drivers.

Step 1: Uninstall the Graphics Card
Drivers

• 
  Press “Windows Logo” + “X” keys on the keyboard.
  
• 
  Click on “Device Manager” from that list.
  
• 
  Search for the Graphics Card
  from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that and then remove the corrupted drivers
  from the computer.
  
• 
  Follow the on-screen instructions to complete it and then restart the computer if prompted.
  

After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.

Update Driver Software from the Manufacturer’s website:

Step 2: Go to the Computer or Graphics Card
manufacturer’s website and search for the latest Windows 10 drivers available for the
Graphics Card model and then install it by following the instructions given in the website.

I hope this helps you. If you have any further query in future, feel free to contact us. We will be happy to help you.

Thank you

 

My computer keeps freezing up, forcing me to restart

Hi,

There are several factors which we have to consider in troubleshooting this issue. In order for us to efficiently assist you, we just have few questions for you:

• After updating to Creators Update, are you still experiencing the issue?
• When you say "forcing me to have to restart it" does that
  mean that you have to restart just the game or your computer?
• What is the exact error message/code that you are getting?

Regards.