Windows 10: Why did my Hp Envy 6000 printer using HP desktop pc print pic of 4 Aces all suites when...

Computer is only 2 years old and so is printer. Only use Windows 10 and mainly just to print labels. I have A.T.&T. Fiber newly installed and Wi-Fi . Printer used to print A Single Green Pear when printing test page on old printer sometimes. But it never printed 4 Aces creating full page photo and using all Black Ink . Also sometimes when I open the Hp Pc for the first time in a week or so a black screen pops up in a pop-up like the Search / Command screen and then disappears. It’s almost like somebody is using my Pc. I have custom Passwords on my A.T.&T. Modem log-in for Wi-Fi after

:)

 

Unable to print using HP 6000 printer

I have a HP 6000 wireless printer. THis printer will not print black.

Are there any fixes out there?

Original title: HP 6000 printer

 

Unable to print using HP 6000 printer

Hi Ole,

Welcome to Microsoft Community and thank you for posting your query.

Let’s try simple troubleshooting steps and check if this help in resolving the issue. Follow the below methods.

Method 1.

I would suggest you to run Printer troubleshooter to diagnose the exact issue and fix it.

• 
  Type troubleshooting on the search bar and click on
  Troubleshooting.
  
• 
  Click on Troubleshooting and click on print on
  printer Hardware and Sound.
  
• 
  Click on Advanced on the Printer troubleshooter dialog box and click on Run as administrator (Enter the credentials if required).
  
• 
  Click on Next and follow onscreen instruction complete the Printer troubleshooter.
  

If the issue still persist, try the below provided information.

Method 2.

I suggest you to uninstall the printer driver and then reinstall the latest driver from the manufacturer website. Follow the steps:

Step 1.

• 
  Press Windows key + R.
  
• 
  Type devmgmt.msc in the box and hit
  Enter.
  
• 
  Go to Printer queues and uninstall the driver.
  

Visit the below link and download the latest printer driver.

http://www.support.hp.com/us-en/pro...ter-series---E6/3866939/model/3866948/drivers

If the printer driver is not available for Windows 10 you can try installing the printer driver is compatibility mode.

• 
  Download the latest printer driver from the manufacturer’s website.
  
• 
  Right-click on the setup file of the driver and select Properties.
  
• 
  Select Compatibility tab.
  
• 
  Check Run this program in Compatibility mode.
  
• 
  Let the driver install and then check the functionality.
  

Hope this helps. If you need further assistance with Windows, let us know and will be glad to help.

 

HP Envy Printer problem

Do you have HP Printer Assistant for your printer?

With it you can check ink levels, print a test page, and clean print heads.

Here is HP Printer Assistant for my HP printer.