Windows 10: why did you break my audio

your stupid mandatory update broke my headset and does not allow any sound to come through my speakers any more

i would like a full refund to my account or this fixed immediately.

:)

 

Can not record audio.

Hi,

We suggest that you run troubleshooting for Audio Recording by following these steps:

• Type troubleshooting on the search box.
• Click View all.
• Select Recording Audio.
• Follow the steps to troubleshoot Recording Audio.

Let us know if you need further help.

 

Windows 10 Pro and Ergnomic Break Reminder

Hi,



Apologies for the late reply.



Do you remember installing any break reminder software?



It looks like it is a pop up from a break reminder software.



I suggest you to look for this in Programs in features and uninstall it if do not use it.



Try the following steps:

• 
  Press Windows + R keys to open Run Command
  
• 
  Type Appwiz.cpl and hit enter
  
• 
  Search for the programs and un-install it.
  

Regards,

 

Audio breaks down after updating the audio drivers on Windows 10

Hello Thomas,

As you are facing issues with accessing the audio sounds after updating the audio driver, we will help you with this issue.

Provide us additional information to assist you better with this issue:

• What is the make and model of your device?
• Is this issue confined to accessing sounds from any specific video on your device?

This issue might have occurred due audio driver issues. Let us try the below troubleshooting steps and check if it helps.

Step 1: Rollback the audio drivers to previous version as the issue persists after updating the driver and check if it helps.

Press Windows + X keys from the keyboard, click on
Device Manager, expand the audio driver, right click on the driver, select
Properties. Under Drivers tab click on
Rollback Driver (If enabled)

Step 2: Fix the driver issues.

Press Windows + X keys from the keyboard, click on
Device Manager and on Scan for hardware changes.

Step 3: I suggest you to refer to the Microsoft help article about sound issues and check if it helps.

Fix sound problems

Hope it helps. Update us if you are still facing issues with accessing the audio, we will be happy to help you.

Thank you.