Windows 10: Why do I get error code 0x80131509 in Microsoft store app

Discus and support Why do I get error code 0x80131509 in Microsoft store app in Windows 10 Software and Apps to solve the problem; Error Code 0x80131509 in Microsoft store app... Discussion in 'Windows 10 Software and Apps' started by Hansi 103, Mar 9, 2024.

  1. Hansi 103 Win User

    Why do I get error code 0x80131509 in Microsoft store app


    Error Code 0x80131509 in Microsoft store app

    :)
     
    Hansi 103, Mar 9, 2024
    #1

  2. Xbox App won't sign in - Error codes (0x409) 0x80131509

    Hi Loraine,

    I have the same issue, getting the error code "(0x409) 0x80131509" every time I try to login in the Xbox App.

    I tried to follow all your steps.

    • "Normal Startup" was already selected.
    • Changed Xbox Live - Auth Manager, Game Save and Networking Service to automatic and they are running
    Then wanted to delete account and cache folders, but there was no "TokenBroker" folder under %userprofile%\....\AC. Only a empty one called "Temp" which I deleted. Also my "Microsoft.XboxIdentityProvider" folder is called slightly different: Microsoft.XboxIdentityProvider_8wekyb3d8bbwe.

    I'm still unable to login. Do you have any other suggestions on how to fix this?

    Thank you in advance
     
    FabianDean, Mar 9, 2024
    #2
  3. Clark Ari Win User
    Microsoft store update

    Hi,

    Error code 0x80131509 likely occurs due to incorrect system file settings associated with the Store. For us to investigate your concern, kindly provide the answers to the following questions:

    • Which version of Windows 10 are you using? To check it, kindly follow the steps on this
      link.
    • Did you make any changes prior to the issue?
    • Just to confirm, are you also having the same error code 0x80131509 when opening or updating Windows Store?
    • What troubleshooting steps have you done so far?

    We're looking forward to your response.
     
    Clark Ari, Mar 9, 2024
    #3
  4. Why do I get error code 0x80131509 in Microsoft store app

    Microsoft Store not working error Code: 0x80131500

    Hi
    Thanks for suggestions
    I had tried all except re registering MSoft Store , but that unfortunately did not work .

    Very intermittently use SurfEasy VPN, but last time used pre dated this build & problem by some time.

    Have built pc systems /rebuilt windows op system literally100's times over 25 years for myself and others, and troubleshooted most known problems but this looks like a reinstall.
    Not listed in Microsoft web notice as ongoing issue involving current build.

    Only had Store problem once before since it was introduced years ago, and that was easily resolved !
     
    Tweakfiend, Mar 9, 2024
    #4
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Why do I get error code 0x80131509 in Microsoft store app

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